Patient Care Rep- Plano

Now Hiring: Key Whitman Eye Center - Plano

3060 N. Communication Parkway Plano TX

Job Title:Patient Care Representative

Position Summary:

The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care uphold and promote the companys business processes and values relating to innovative and superior eye care.

Essential Duties and Responsibilities:

The essential functions include but are not limited to the following:

• Greets patients as they arrive at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness

• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
• Checks patients in and out and schedules any needed appointments
• Directs patients vendors visitors customers and the general public as appropriate
• Maintains accurate documentation in the patients EMR
• Faxes and requests faxes of patient chart notes from satellite offices
• Monitors patient flow and tracks patient wait times efficiently
• Opens daily patient accounting controls posts charges and closes controls
• Schedules future appointments in adherence to policies and procedures
• Maintain waiting room environment appearance and patient comfort
• Perform other duties as assigned by supervisor

Minimum Qualifications (Knowledge Skills and Abilities):

• High School diploma or GED
• 1-3 years of Healthcare reception related experience
• Excellent verbal and written communication skills
• Ability to work both independently and as a team player
• Ability to work in a fast paced environment
• Attention to detail and time management
• CPR desired but not preferred
• HIPAA knowledge and compliance

Benefits:

• Comprehensive health dental and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!
  

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.