ASSISTANT DIRECTOR FOR STUDENT SERVICES, Kilachand Honors College

General Description:

This position oversees Kilachand Honors College academic advising and supervises the Colleges three professional advisors. Supervisory duties include advisor onboarding training and ongoing support for complex student issues and advisor-directed programming initiatives. This person creates and maintains advising materials and resources; communicates the Colleges requirements policies and procedures to its student body; and in leading the advising team plans executes and evaluates the Colleges advising practices within the context of University-wide student services. This position advises 15% of Kilachand undergraduates supports admissions and recruitment and maintains the Colleges internal student records.

Essential Function 1: Advising Team Supervision and Support 35%

Includes:

• Revising and expanding the onboarding and training experience for new Kilachand academic advisors with focus on advisor retention.
• Supervising three academic advisors through weekly team meetings and regular one-on-one meetings.
• Providing guidance on each advisors focus area programming development management and evaluation through a lens of diversity equity and inclusion.
• Addressing escalated student issues.
• Supervising the Kilachand academic standing review process.
• Ensuring advisors feel supported with opportunities for growth and networking.
• Serving on Advising Steering Committee.

Essential Function 2: Academic Advising 25%

Includes:

• Managing advising caseload of 15% of Kilachand undergraduates and meeting with advisees four times per year. Working with students to determine academic plans integrate programs identify University resources set goals and build belonging and support networks.
• Planning group registrationadvising sessions.
• Managing first-year registration Continuing Conversations and the Colleges integration into BU Orientation programming.
• Ensuring accurate Keystone Project pathway course registration for all juniors and seniors in collaboration with Assistant Directors.
• Serving as Writing Placement liaison and on the Kilachand Academic Conduct Committee.

Essential Function 3: Admissions & Recruitment 20%

Includes:

• Meeting prospective and admitted students and their families on campus and remotely.
• Facilitating design scheduling and staffing of Kilachand Virtual Information Sessions.
• Liaising with BU Admissions to plan prospective and admitted student programming for Fall Winter and Spring Visit Days Open Houses and Admitted Student Visits.
• Receiving admit and deposit lists and tracking students through matriculation.
• Executing Kilachand admission appeal review with BU Admissions and College leadership.
• Providing training on the College to BU Admissions staff as requested.
• Sitting on the Recruitment & Yield Committee as needed.

Essential Function 4: Advising Resources Management 10%

Includes:

• Evaluating and revising existing advising resourcessuch as: course description reference sheets; curriculum map; Hub & KHC integration planner; fall spring and new student registration webpages; and marketing communications.
• Creating new resources in collaboration with advisors Assistant Director for Marketing and Administrative Assistant.

Essential Function 5: Student Records & Systems Integration 10%

Includes:

• Maintaining the Colleges internal student master list comprising data on enrollment withdrawal retention advising assignments registration audits and alumni.
• Ensuringsustained accuracy of UIS advisor assignments.
• Processing course exceptions and certifying students to graduate.
• Actingas staff resource during BUs transition to new SIS.
• Attending Undergraduate & Graduate Workflow - Campus Solutions Implementation Planning meetings.