Are you a reliable customer-focused individual who thrives in a supportive environment At Renew Massage Studio we believe our employees are the key to providing the best massage experience in Denver. As a locally owned female LMT-led studio were committed to your success and well-being.
Position: Front Desk Associate
Location: 765 S University Blvd Denver CO 80209
Pay: $21.00 per hour
At Renew Massage Studio youll work in a beautifully designed clean and eco-friendly space that values wellness and exceptional service. We provide comprehensive training generous benefits to those who qualify and a positive team-oriented atmosphere.
Deliver Excellent Client Care: This is a public facing and interacting position so you need to greet clients warmly assist with check-ins and checkouts answer questions in person and on the phone help with paperwork as needed and troubleshoot client concerns and issues as needed.
Process Payments: Handle client transactions and master all checkout procedures.
Manage Scheduling & Communication: Answer calls book and adjust appointments process cancellations and provide timely client support.
Maintain Studio Cleanliness: Keep the space inviting by assisting with trash and recycling removal light cleaning mopping and bathroom upkeep.
Support Operations: Optimize appointment schedules assist with outreach perform data entry and reporting track inventory and support massage therapists with daily needs.
Part-time approximately 11 hours per week with the ability to pick up other shifts as they are available.
Availability: Must be able to work on these days: Wednesday and Friday.
Competitive Pay: $21/hour with breaks and meal periods as required by Colorado law
Annual Raises: Guaranteed yearly pay increases
Paid Sick Time: Available to all employees
Health Benefits: Health insurance (partially covered by Renew) for full-time employees (30 hours/week) with optional vision and dental coverage
Employee Discounts: 55% off all massage services plus discounts for family and friends
401(k): Available after 6 months for employees working approx. 20 hours per week
Experience: At least 1 year of front desk or customer service experience required; massage industry familiarity is a plus.
Dependability: Reliability respectfulness and punctuality are a must.
Communication Skills: Must be friendly outgoing professional and effective with both clients and teammates.
Tech-Savviness: Comfortable using desktop computers and booking software.
Multitasking Ability: Capable of staying organized self directed and efficient in a fast-paced environment.
Renew Massage Studio is a locally owned non-corporate studio focused on high-quality therapeutic massage. We are dedicated to helping clients achieve sustainable wellness in a clean beautifully designed environment. As a certified green business we use only the best organic products and are proud to provide a supportive employee-centered workplace.
If youre ready to join a team dedicated to wellness professionalism and outstanding client care wed love to hear from you - apply today to become part of the Renew family!
Required Experience:
IC
Unwind with the highest rated massage therapists in Denver. Locally owned, we offer a wide array of massage services & hassle-free booking.