Patient Care Specialists Foot & Ankle
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Job Location:
Virginia Beach, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
City/State
Virginia Beach VAWork Shift
First (Days)Overview:
Sentara Medical Group is seeking to hire an individual to join our team as a Patient Care Specialist
Position Location: SMG Foot & Ankle Specialists Virginia Beach VA
Position Status: Full-time Days
Standard Working Hours: Monday - Friday 8:00am - 4:30pm
Overview
Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision to include required coordination of referrals resources and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.
Provides general administrative support for practice operations such as scheduling meetings preparing correspondence maintaining notes/minutes/files responding to telephone and written inquiries from internal and external sources such as patients providers insurance companies etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
Education
High School Diploma or Equivalent
Experience
Three (3) years Clerical Customer Service experience required.
One year experience with Health Insurance Plans Medical Records Data Medical Terminology Registration Scheduling or Third-Party Payers required. Experience with Electronic Medical Record systems preferred.
An Associates level degree in lieu of the required experience will be considered.
Be a part of an excellent healthcare organization that cares about our People Quality Patient Safety Service and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Healthcare Medical Secretary Administrative Assistant Front Desk Reception Patient Care Specialist
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
IC
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.
