POSITION SUMMARY: As an integral member of Cencoras Global Healthcare Compliance Monitoring team the Compliance Program Coordinator plays a vital role in supporting the operational and administrative functions of the companys healthcare compliance program. This position is responsible for providing case management support ensuring timely responses to inquiries and escalations and contributing to Cencoras commitment to maintaining ethical business practices in the healthcare industry.

The Compliance Program Coordinator serves as a key liaison to Compliance Officers providing guidance and support for cases that require follow-up or clarification related to healthcare compliance matters. Additionally this role is responsible for administering compliance systems ensuring data accuracy and facilitating effective communication across the healthcare compliance function.

Reporting into the Global Compliance Monitoring Manager the Compliance Program Coordinator contributes to the Office of Compliances efforts to monitor adherence to the companys Code of Conduct healthcare compliance policies and applicable healthcare laws and regulations. The ideal candidate will bring a detail-oriented mindset proactive problem-solving skills and a passion for fostering a culture of compliance and integrity in the healthcare space.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Case Management & Monitoring:
  • Perform monitoring and management of healthcare compliance cases including Conflicts of Interest Business Gratuities Sponsorships and other healthcare-related compliance matters.
  • Ensure submitted cases contain complete and accurate information and are addressed or resolved in a timely manner in accordance with healthcare compliance policies and regulations.
  • Document exceptions identified from healthcare compliance monitoring processes into Navex or other compliance systems.

• Stakeholder Communication:
  • Communicate effectively with Compliance Officers internal stakeholders and cross-functional teams to ensure alignment on healthcare compliance initiatives.
  • Collaborate with diverse teams across multiple time zones to address healthcare compliance inquiries and escalations.
  • Serve as a point of contact for healthcare compliance-related inquiries escalations and system-related issues.
• Policy Application & Analysis:
  • Gain a deep understanding of Cencoras healthcare compliance policies and apply critical thinking to correlate casework with healthcare regulatory requirements.
  • Participate in brainstorming sessions and creation of ad-hoc/continuous monitoring reports to support healthcare compliance special projects and ongoing monitoring efforts.
• Commitment to Continuous Learning:
  • Demonstrate a proactive approach to professional development by seeking opportunities to expand knowledge of healthcare compliance best practices emerging healthcare regulations and industry trends.
  • Participate in training programs seminars or certifications to enhance skills and contribute to the overall effectiveness of the healthcare compliance program.
  • Embrace a growth mindset by identifying areas for personal improvement and supporting team initiatives to strengthen healthcare compliance capabilities.
• System Administration & Data Management:
  • Administer compliance systems including managing user access and maintaining system integrity to support adherence to healthcare compliance standards.
• Team Collaboration & Support:
  • Provide backup support to other healthcare compliance coordinator team members during PTO or emergency situations.
  • Contribute to a collaborative team environment by managing multiple projects simultaneously and adapting to changing priorities.
• Governance & Documentation:
  • Adhere to healthcare compliance policy governance standards and maintain comprehensive documentation of processes and decisions related to healthcare compliance efforts.
  • Handle sensitive and confidential healthcare compliance information with discretion and professionalism.

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EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Minimum of 2 years of administrative or case coordination experience preferably in Compliance Legal or a regulated healthcare industry (e.g. pharmaceutical healthcare services or medical devices).
• Bachelors degree in business law healthcare compliance or a related field is preferred but not required.
• Experience with healthcare compliance systems such as Navex Archer PowerDMS or other case management platforms is highly preferred.

MINIMUM SKILLS KNOWLEDGE AND ABILITY REQUIREMENTS:

• Exceptional written and verbal communication skills with an emphasis on healthcare compliance terminology.
• Strong interpersonal skills with the ability to build relationships across departments and within healthcare compliance teams.
• Proactive problem-solving skills and the ability to manage multiple priorities effectively in a healthcare compliance environment.
• Strong attention to detail organization and time management skills.
• Ability to handle sensitive and confidential healthcare compliance information with discretion.
• Enjoys the challenge of balancing competing priorities and achieving deadlines while adhering to healthcare compliance standards.
• Proficient in Microsoft Office Suite (Excel Word Outlook Teams) and SmartSheet.
• Familiarity with Power BI or Tableau or other data visualization platforms to support healthcare compliance reporting and monitoring.
• Strong data entry reporting critical thinking and analytical skills especially in healthcare compliance contexts.
• Ability to quickly learn and navigate healthcare compliance software systems.
• Familiarity with healthcare compliance concepts practices and procedures especially in regulated healthcare industries.
• Understanding of corporate governance ethics and compliance frameworks specific to healthcare regulations and standards.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned