Job Description
We are looking for a Customer Service Officer who will serve as the first point of contact for our students partners and clients. The ideal candidate will handle inquiries with professionalism ensure smooth communication across departments and provide exceptional support that reflects our academys values.
Responsibilities
Deliver high-quality customer support via phone email and in-person interactions.
Assist students and clients with program information enrollment processes and service inquiries.
Maintain accurate records and manage updates in our internal systems.
Collaborate with other departments to resolve issues promptly and effectively.
Uphold company standards and ensure a positive customer experience in every interaction.
Qualifications :
Qualifications
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Professional attitude and ability to work in a fast-paced environment.
Basic proficiency with office software and CRM tools.
Strong organizational and multitasking skills.
Additional Information :
Benefits
Competitive annual salary ($54000 $59000).
Opportunities for career growth and professional development.
Supportive and collaborative work environment.
Comprehensive training programs.
Paid time off and additional company benefits.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more