DescriptionAt JP Morgan we are on a mission to expand our teams with talented individuals who understand that we put our clients at the center of everything we do. By joining Client Onboarding Implementations you are joining a team dedicated to delivering payments and receivables solutions to a diverse set of clients around the globe. If you are driven by the need to exceed client expectations and enjoy the camaraderie of a diverse proactive team we want to meet you. The right relationship is everything.
Your first 6 weeks you will -
- Participate in New Hire Training covering the introduction to our implementation organization project management tools end-to-end process flows and additional resources to help you work smarter
- Engage with senior leaders to review our Vision and Strategy
- Get to know your partners by attending regular calls to review active implementations
- Begin to build your brand and establish valuable relationships
- Begin to learn our Products and how we implement them
- Gain knowledge in utilizing our banking tools
- Gain experience through shadowing skilled and knowledgeable peers
What you will need to be successful -
- Passion for delivering a consistent stellar client and partner experience
- Project management experience; experience with complex treasury implementations a plus
- Comfort in a fast-paced dynamic client-facing environment
- Ability to clearly communicate partner and influence - leading others to a common goal
- Exhibit adherence to policy and procedures and meet or exceed established SLA
- Comfort in using technology such as WebEx Zoom and other collaboration tools for enhanced client discussions
- Fearlessness of new API-driven technologies and the related implementation requirements
- Urgency for solutions and moving projects past roadblocks
- Payments and Receivables experience or eagerness to learn
- Consulting or business analysis experience in the ERP systems integration or API space a plus
- MS Office Suite experience
- Appreciation for being a keeper of our brand
- Curiosity and passion for learning new things
- Ability to assess prioritize and manage your time accordingly
- Uses the power of teamwork to achieve positive results
- Enthusiasm for change
Ultimately youll be expected to own our Clients Onboarding experience end-to-end. This includes:
- Representing us as the project manager and single point-of-contact on your assigned global implementations
- Delivering a first-class end-to-end client experience during complex treasury product implementations
- Manage client and internal partner expectations with consultative advice regarding aspects of treasury solutions including RFP responses client presentations and client visits
- Scope client requests and translate business requirements into detailed specifications for treasury services
- Use of MS Office tools to document scope meeting agendas and minutes and project plans
- Use of workflow tool for status updates and document repository
- Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations.
- Demonstrate creative problem-solving and heightened awareness of risks and client impacts
- Empowerment to escalate when support is needed to remove obstacles to success
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
- Become a part of our many Business Resource Groups employees who come together on topics such as ethnicity gender age accessibility special interests and more
- Help the community through expansive volunteer opportunities
- Join one of our focus groups aimed at Innovation and Transformation creating the future experience for our clients and employees
Required Experience:
IC
DescriptionAt JP Morgan we are on a mission to expand our teams with talented individuals who understand that we put our clients at the center of everything we do. By joining Client Onboarding Implementations you are joining a team dedicated to delivering payments and receivables solutions to a dive...
DescriptionAt JP Morgan we are on a mission to expand our teams with talented individuals who understand that we put our clients at the center of everything we do. By joining Client Onboarding Implementations you are joining a team dedicated to delivering payments and receivables solutions to a diverse set of clients around the globe. If you are driven by the need to exceed client expectations and enjoy the camaraderie of a diverse proactive team we want to meet you. The right relationship is everything.
Your first 6 weeks you will -
- Participate in New Hire Training covering the introduction to our implementation organization project management tools end-to-end process flows and additional resources to help you work smarter
- Engage with senior leaders to review our Vision and Strategy
- Get to know your partners by attending regular calls to review active implementations
- Begin to build your brand and establish valuable relationships
- Begin to learn our Products and how we implement them
- Gain knowledge in utilizing our banking tools
- Gain experience through shadowing skilled and knowledgeable peers
What you will need to be successful -
- Passion for delivering a consistent stellar client and partner experience
- Project management experience; experience with complex treasury implementations a plus
- Comfort in a fast-paced dynamic client-facing environment
- Ability to clearly communicate partner and influence - leading others to a common goal
- Exhibit adherence to policy and procedures and meet or exceed established SLA
- Comfort in using technology such as WebEx Zoom and other collaboration tools for enhanced client discussions
- Fearlessness of new API-driven technologies and the related implementation requirements
- Urgency for solutions and moving projects past roadblocks
- Payments and Receivables experience or eagerness to learn
- Consulting or business analysis experience in the ERP systems integration or API space a plus
- MS Office Suite experience
- Appreciation for being a keeper of our brand
- Curiosity and passion for learning new things
- Ability to assess prioritize and manage your time accordingly
- Uses the power of teamwork to achieve positive results
- Enthusiasm for change
Ultimately youll be expected to own our Clients Onboarding experience end-to-end. This includes:
- Representing us as the project manager and single point-of-contact on your assigned global implementations
- Delivering a first-class end-to-end client experience during complex treasury product implementations
- Manage client and internal partner expectations with consultative advice regarding aspects of treasury solutions including RFP responses client presentations and client visits
- Scope client requests and translate business requirements into detailed specifications for treasury services
- Use of MS Office tools to document scope meeting agendas and minutes and project plans
- Use of workflow tool for status updates and document repository
- Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations.
- Demonstrate creative problem-solving and heightened awareness of risks and client impacts
- Empowerment to escalate when support is needed to remove obstacles to success
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
- Become a part of our many Business Resource Groups employees who come together on topics such as ethnicity gender age accessibility special interests and more
- Help the community through expansive volunteer opportunities
- Join one of our focus groups aimed at Innovation and Transformation creating the future experience for our clients and employees
Required Experience:
IC
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