Customer Service Associate (Roadside Assistance) Level 1 Urgent Hiring!
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Core responsibilities
- Customer interaction: customer service and dispatch manage inbound calls answer questions about roadside assistance process service request and coordinate with service providers.
- Service dispatch: Process service requests coordinate with a network of roadside assistance providers (towing and repair) and monitor service delivery.
- Administrative support: Maintain and update customer accounts perform data entry and support other team members with day-to-day tasks.
- Billing and payments: Calculate charges process payments and handle billing inquiries.
Qualifications :
- Excellent communication and interpersonal skills.
- Strong customer service and problem-solving abilities.
- Proficiency with computers and various software systems.
- Ability to remain calm and efficient in a fast-paced environment.
- Experience in customer service dispatch or a call center is often preferred.
- Amenable to work on shifting schedule holidays and working on-site.
Additional Information :
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.
Recruitment Process: Online Exam > Initial Interview (HR) > Final Interview (Operations)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Catering
- Asset
- Corporate Finance
- Environmental Science
- Linux Administration
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
