The Area Manager is a senior business and transformation leadership position reporting to the Country President. Has a broad P&L responsibility over geographical entity made of several sales & delivery units. They key purpose of this role is to drive profitable growth maximizing Client Excellence Operational Excellence and Employee Value Proposition.
The Area Manager will drive the transformation agenda to ensure that the short medium and long-term goals of the Strategic Plan are met. This involves a collaborative approach and supervision to organizational cultural and structural change service innovation operational efficiencies and business intelligence.
Success in this role will result in:
Overall responsibility for the P&L of the Area
Building and coaching a successful team and ensuring excellent cooperation between the Area and the other sales & delivery engines and supporting entities to achieve our objectives
Year-on-year profitable growth through increased sales of all new business and the upsell cross sell and transformation of current business into integrated protective solutions
Successful and consistent client satisfaction results across the area as measured by the NPS
Clear robust and innovative Client engagement at senior level
Spearhead and develop all area staff with key focus on Branch Leaders ensuring future succession planning
Successful rollout and execution of our Divisional compliance program
Monitoring and improvement of the defined Area key performance indicators relating to our finances our people and our operation
Achievement of operational performance targets such as indirect cost labor efficiency management turnover diversity and inclusion
Qualifications :
Executing organizational transformation management
Innovative personality with a high energy level out of the box thinking and embracing change to drive results
Experience of using business intelligence to drive efficiency and best practice
Experience in P&L ownership forecasting and budgeting
Strong people management skills with the ability to inspire and motivate a wider workforce
Good understanding of Technology
Professional proficiency in English
Bachelors degree
Five to ten years relevant commercial business experience both in sales and operations in a service industry
Additional Information :
The ideal Area Manager is a strong team player and influencer who contributes positively to the country team spread one team energy we win & lose together. Zero blame culture no politics. Has hands on mindset and high work capacity if it needs to get done you get it done combined with the ability to step back when required. Has high level of professionalism personal integrity and strong personal presence with the ability to communicate at all levels. Leads our people by example and bring our company purpose to life.
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Remote Work :
No
Employment Type :
Full-time
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