Medical Office Receptionist PAE Clinic

San Antonio, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary:

The Medical Office Receptionist at the Prostatic Artery Embolization Center (PAE) Center provides front-office and administrative support in a specialized interventional radiology clinic. This role is responsible for patient scheduling registration insurance verification and coordination of pre-procedure documentation. The receptionist ensures a welcoming organized and efficient environment for patients families and staff while maintaining confidentiality and professionalism at all times.

Duties and Essential Job Functions:

Patient Access & Scheduling

Schedule patients for consultations procedures and follow-up visits
Relay preparation instructions for procedures labs and imaging
Assist patients and families with pre-registration forms and instructions
Register patients and verify demographic and insurance information
Obtain pre-certifications and referrals as required by insurance providers
Inform patients of estimated costs of care and collect/post fees per protocol
Balance daily financial registers and submit documentation to the fiscal department

Front Desk Operations

Answer incoming calls respond to inquiries and relay messages professionally
Greet patients and visitors ensuring a courteous and efficient check-in experience
Maintain a clean organized and professional reception area
Support scanning filing and document management tasks
Maintain punctual and reliable attendance; report to work on time and prepared

Clinical Coordination Support

Confirm procedural and sedation consent forms are on file
Coordinate with clinical staff to ensure patient charts are complete and accurate
Assist with travel coordination and scheduling for patients or staff if needed
May assist with coordinating lunch deliveries or other logistical needs during clinic operations

Compliance and Confidentiality

Respect and maintain patient privacy and dignity at all times
Ensure compliance with HIPAA OSHA and infection control standards
Uphold facility policies and contribute to a safe and secure environment

Other Functions and Responsibilities

This job description is not intended to be all-inclusive. Duties responsibilities and activities may change at any time with or without notice based on operational needs.

Competencies:

Patient & Customer Focus
Ethical Conduct
Flexibility and Initiative
Stress Management and Composure
Attention to Detail and Accuracy
Creative Problem-Solving
Empathy and Professionalism
Strong Communication Skills
Positive Attitude

Qualifications:

High school diploma or GED
Previous experience in a medical office or healthcare setting
Experience with Electronic Medical Records (EMR)
Familiarity with insurance processing including eligibility verification and referrals

Preferred

Bilingual (Spanish)
Experience in a specialty clinic or outpatient surgical setting

Job Summary:The Medical Office Receptionist at the Prostatic Artery Embolization Center (PAE) Center provides front-office and administrative support in a specialized interventional radiology clinic. This role is responsible for patient scheduling registration insurance verification and coordination...