Policy Investigator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Policy Investigator
Job No: 677816
Brisbane - Inner Suburbs & CBD
Permanent Full Time
Insurance
Pay Band 3
At Suncorp were committed to protecting our customers and delivering fair outcomes through integrity professionalism and innovation. As a Policy Investigator youll play a critical role in safeguarding our business and customers by investigating high-risk policies and identifying fraudulent or suspicious activity. Youll work closely with our Fraud & Intelligence Underwriting and Policy Operations teams to minimise claims costs and reduce Suncorps exposure to risk. If youre an experienced investigator with strong analytical skills and a passion for achieving the right outcome wed love to hear from you!
Why Youll Love Working at Suncorp
When you join Suncorp youre not just taking on a job youre embarking on a career with a company that values your growth well-being and success. Heres what we offer:
- Salary: Competitive Annual Salary Performance-Based Incentives
- Leave Benefits: Annual leave Flexible leave Personal leave Loyalty leave and Parental leave (20 weeks full pay or 40 weeks half pay)
- Hybrid Working: Work where you thrive with our flexible blend of on-site and at-home work arrangements
- Work-Life Balance: Ensure you have the time and support you need to thrive both personally and professionally
- Staff Discounts: Access to exclusive discounts on Suncorp Insurance Brands such as AAMI Shannons Apia & more as well as offers from over 400 top retailers
- Reward & Recognition Programs: We celebrate your hard work and achievements!
- Career Development: Ongoing training development opportunities and support to reach your full potential
- Reputable Employer: National trusted company with an inclusive and diverse workplace
- Community Engagement: Involvement in charity events like Spirit to Cure
What Youll Do
- Conduct detailed investigations into high-risk policies and suspicious customer behaviour
- Identify potential fraud risks and recommend strategies to mitigate them
- Assess policy legitimacy and ensure compliance with underwriting and operational guidelines
- Prepare clear accurate reports and provide insights to relevant business units
- Collaborate with internal teams and external partners to investigate large-scale or syndicated fraud
- Support the implementation of fraud detection controls and continuous improvement initiatives
- Educate and guide team members on fraud indicators investigation techniques and compliance requirements
- Promote proactive risk management and contribute to a strong risk culture
What Youll Bring
- Demonstrated experience in insurance investigations sales product or underwriting.
- Strong analytical and decision-making skills with a keen eye for detail
- Proven ability to identify investigate and report on fraudulent or high-risk activity
- Excellent written and verbal communication skills with the ability to liaise across diverse stakeholders
- Sound understanding (or ability to quickly acquire knowledge) of relevant legislation and insurance policies
- Strong organisational and time management skills with the ability to prioritise effectively
- A collaborative mindset with a commitment to continuous improvement and customer outcomes
- Qualifications in investigations or experience in insurance policy management (desired)
If this sounds like the opportunity youve been looking for apply today and be part of a team thats helping Suncorp protect what matters most. Chase the sun apply online today.
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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Key Skills
- Epidemiology
- Public Health
- Bank Secrecy Act
- Bioinformatics
- Fraud
- Genetics
- Interviewing
- Law Enforcement
- Qualitative Research Interviewing
- Research Experience
- Next Generation Sequencing
- Writing Skills
