Developer R&D Infrastructure

At Arctic Wolf were redefining the cybersecurity landscape. With our employee Pack members spread out globally committed to setting new industry standards. Our accomplishments speak for themselves from our recognition in the Forbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.

Our mission is to end cyber risk. This is a unique opportunity to lead a high-impact highly technical team in a fast-growing company recognized on the Deloitte Fast 500 with a track record of doubling in size revenue and customer base year over year.

About the Role

The P2 Site Reliability Engineer (SRE) is an early-career technical contributor responsible for supporting the reliability scalability and performance of production systems. This role focuses on operational excellence incident response and automation of routine tasks. The P2 SRE works under guidance executing well-defined tasks and contributing to service health improvements.

Core Responsibilities:

Monitor system performance and availability across production environments.

Respond to incidents participate in root cause analysis and implement corrective actions.

Maintain and improve observability through metrics logging and alerting.

Execute runbooks and standard operating procedures for common operational tasks.

Contribute to automation efforts to reduce manual toil and improve system reliability.

Collaborate with development teams to implement reliability best practices.

Participate in on-call rotations and post-incident reviews.

Required Qualifications:

13 years of experience in software engineering systems engineering or operations.

Proficiency in at least one programming language (e.g. Python Go).

Familiarity with Linux systems networking fundamentals and cloud infrastructure (AWS Azure).

Experience with monitoring tools (e.g. Prometheus Grafana) CI/CD pipelines and configuration management.

Understanding of incident management and service-level objectives (SLOs).

Exposure to container orchestration (e.g. Kubernetes).

Experience with infrastructure-as-code tools (e.g. Terraform Ansible).

Knowledge of distributed systems and microservices architecture.

Operates with discipline and attention to detail.

Demonstrates ownership of assigned tasks and accountability for outcomes.

Communicates clearly and escalates issues appropriately.

Learn from feedback and adapts to evolving operational requirements.

Who You Are

Youre eager to learn and grow in the field of DevOps and CI/CD engineering.

You take initiative to automate and simplify repetitive tasks.

You enjoy working collaboratively and thrive in a team-oriented environment.

You are curious about modern software delivery practices and infrastructure automation.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

Equity for all employees

Flexible annual leave paid holidays and volunteer days

Training and career development programs

Comprehensive private benefits plan including medical insurance for you and your family life insurance (3x compensation) and personal accident insurance.

Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

On-Camera Policy

To support a fair transparent and engaging interview experience candidates interviewing remotely are expected to be on camera during all video interviews.
Being on camera fosters authentic connection improves communication and allows for full engagement from both candidates and interviewers.
We understand that technical bandwidth or location-related challenges may occasionally prevent video use. If this applies candidates are required to notify us in advance so we can explore appropriate accommodations.

Security Requirements

Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations