Summary:
The Regional (District) Manager oversees multi-unit operations across The UPS Store locations within an assigned geographic area. The position requires advanced knowledge of organizational management data analytics financial administration and technology-driven operations. The Regional Manager ensures operational excellence profitability and compliance while leading strategic growth initiatives to scale business operations beyond the current city and into new markets.
Abachelors degree in Business Administration Management Finance Technology or a closely related fieldis required. AnMBA or Masters degree is preferred given the analytical and strategic scope of this position.
Key Responsibilities and Duties:
1. Operational Leadership and Oversight (25%)
Directs daily business operations across all assigned UPS Store locations ensuring adherence to brand service and operational standards.
Reviews performance metrics customer satisfaction data and productivity reports to identify trends and opportunities for efficiency.
Utilizes data analytics and technology platforms to track key performance indicators (KPIs) and optimize operations.
Implements process-improvement and automation initiatives to enhance service quality and workflow.
Conducts operational audits and ensures compliance with corporate franchise and regulatory standards.
2. Financial Planning and Budget Management (20%)
Develops monitors and analyzes budgets to ensure fiscal responsibility and profitability.
Reviews financial statements and variance reports to guide strategic business decisions.
Uses financial modeling and forecasting tools to set revenue and cost-control targets.
Oversees capital expenditures cost analysis and margin improvement strategies.
Integrates financial software and reporting tools to enhance transparency and decision-making.
3. Personnel Management Training and Development (25%)
Supervises and supports store managers and assistant managers across the district.
Oversees recruitment onboarding and employee development initiatives.
Designs and implements training programs to strengthen leadership operations and customer service capabilities.
Establishes performance goals conducts evaluations and promotes career progression.
Ensures staffing levels meet business needs and supports a culture of accountability and engagement.
4. Strategic Growth Technology Integration and Business Expansion (15%)
Conducts market analysis to identify growth opportunities and develop expansion plans beyond the current city or market.
Leads initiatives to establish and scale new UPS Store locations in emerging markets.
Implements CRM POS and ERP systems to ensure consistency and scalability in multi-unit operations.
Partners with vendors corporate representatives and marketing teams to drive brand visibility and new-market entry.
Incorporates data-driven insights and automation tools to enhance decision-making and operational efficiency.
5. Reporting Compliance and Liaison Responsibilities (15%)
Prepares comprehensive reports on financial operational and personnel performance for ownership and senior leadership.
Ensures compliance with federal state and local business regulations.
Serves as liaison between ownership corporate and store-level management.
Evaluates and implements new operational policies to maintain consistency across locations.
Minimum Education Requirement:
Technical Knowledge Requirements:
Proficiency in business analytics and data-visualization tools (e.g. Power BI Tableau advanced Excel).
Familiarity with POS CRM and ERP systems used in retail and service management.
Understanding of logistics automation cloud-based collaboration tools and workflow optimization technologies.
Ability to analyze and implement technology solutions that streamline financial staffing and reporting processes.
Required Experience:
Manager
Summary:The Regional (District) Manager oversees multi-unit operations across The UPS Store locations within an assigned geographic area. The position requires advanced knowledge of organizational management data analytics financial administration and technology-driven operations. The Regional Manag...
Summary:
The Regional (District) Manager oversees multi-unit operations across The UPS Store locations within an assigned geographic area. The position requires advanced knowledge of organizational management data analytics financial administration and technology-driven operations. The Regional Manager ensures operational excellence profitability and compliance while leading strategic growth initiatives to scale business operations beyond the current city and into new markets.
Abachelors degree in Business Administration Management Finance Technology or a closely related fieldis required. AnMBA or Masters degree is preferred given the analytical and strategic scope of this position.
Key Responsibilities and Duties:
1. Operational Leadership and Oversight (25%)
Directs daily business operations across all assigned UPS Store locations ensuring adherence to brand service and operational standards.
Reviews performance metrics customer satisfaction data and productivity reports to identify trends and opportunities for efficiency.
Utilizes data analytics and technology platforms to track key performance indicators (KPIs) and optimize operations.
Implements process-improvement and automation initiatives to enhance service quality and workflow.
Conducts operational audits and ensures compliance with corporate franchise and regulatory standards.
2. Financial Planning and Budget Management (20%)
Develops monitors and analyzes budgets to ensure fiscal responsibility and profitability.
Reviews financial statements and variance reports to guide strategic business decisions.
Uses financial modeling and forecasting tools to set revenue and cost-control targets.
Oversees capital expenditures cost analysis and margin improvement strategies.
Integrates financial software and reporting tools to enhance transparency and decision-making.
3. Personnel Management Training and Development (25%)
Supervises and supports store managers and assistant managers across the district.
Oversees recruitment onboarding and employee development initiatives.
Designs and implements training programs to strengthen leadership operations and customer service capabilities.
Establishes performance goals conducts evaluations and promotes career progression.
Ensures staffing levels meet business needs and supports a culture of accountability and engagement.
4. Strategic Growth Technology Integration and Business Expansion (15%)
Conducts market analysis to identify growth opportunities and develop expansion plans beyond the current city or market.
Leads initiatives to establish and scale new UPS Store locations in emerging markets.
Implements CRM POS and ERP systems to ensure consistency and scalability in multi-unit operations.
Partners with vendors corporate representatives and marketing teams to drive brand visibility and new-market entry.
Incorporates data-driven insights and automation tools to enhance decision-making and operational efficiency.
5. Reporting Compliance and Liaison Responsibilities (15%)
Prepares comprehensive reports on financial operational and personnel performance for ownership and senior leadership.
Ensures compliance with federal state and local business regulations.
Serves as liaison between ownership corporate and store-level management.
Evaluates and implements new operational policies to maintain consistency across locations.
Minimum Education Requirement:
Technical Knowledge Requirements:
Proficiency in business analytics and data-visualization tools (e.g. Power BI Tableau advanced Excel).
Familiarity with POS CRM and ERP systems used in retail and service management.
Understanding of logistics automation cloud-based collaboration tools and workflow optimization technologies.
Ability to analyze and implement technology solutions that streamline financial staffing and reporting processes.
Required Experience:
Manager
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