Data Scientist

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Senior Business Insights Manager role with TaskUs:

Think of yourself as someone who will be responsible for gathering processing and analyzing large data sets to support data-driven decision-making across the organization. Your role will involve applying predictive analytics to forecast trends and outcomes and prescriptive analytics to recommend
actionable strategies. You will build and deploy models that help solve complex business problems and improve operational efficiency.

You will work closely with cross-functional teams to define and track key performance indicators (KPIs) ensuring measurable impact. Proficiency in tools such as Python R SQL and data visualization platforms (e.g. Tableau Power BI) is essential. A successful candidate will possess strong analytical skills business acumen and the ability to translate data insights into strategic recommendations.

Key Responsibilities:

• AI/ML Development & Research: Design develop and deploy advanced machine learning and deep learning models for complex business problems. Implement and optimize Large Language Models (LLMs) and Generative AI solutions. Build agentic AI systems with autonomous decision-making capabilities. Conduct research on emerging AI technologies and their practical applications. Perform model evaluation validation and continuous improvement

• Cloud Infrastructure & Full-Stack Development: Architect and implement scalable cloud-native ML/AI solutions on AWS Azure or GCP. Develop full-stack applications integrating AI models with modern web technologies. Build and maintain ML pipelines using cloud services (SageMaker ML Engine etc.). Implement CI/CD pipelines for ML model deployment and monitoring. Design and optimize cloud infrastructure for high-performance computing workloads.

• Data Engineering & Database Management: Design and implement data pipelines for large-scale data processing. Work with both SQL and NoSQL databases (PostgreSQL MongoDB Cassandra etc.). Optimize database performance for ML workloads and real-time applications. Implement data governance and quality assurance frameworks. Handle streaming data processing and real-time analytics.

• Leadership & Collaboration: Mentor junior data scientists and guide technical decision-making. Collaborate with cross-functional teams including product engineering and business stakeholders. Present findings and recommendations to technical and non-technical audiences. Lead proof-of-concept projects and innovation initiatives.

Required Qualifications:

• 5 years of hands-on experience in data science and machine learning - 5 years in data science

• 3 years of experience with deep learning frameworks and neural networks

• 2 years of experience with cloud platforms and full-stack development (BPO preferred) healthcare domain BFSI.

• Machine Learning: Scikit-learn XGBoost LightGBM advanced ML algorithms

• Deep Learning: TensorFlow PyTorch Keras CNN RNN LSTM Transformers

• Large Language Models: GPT BERT T5 fine-tuning prompt engineering

• Generative AI: Stable Diffusion DALL-E text-to-image text generation

• Programming: Python (expert) R Java/Scala JavaScript/TypeScript

• Cloud Platforms: AWS (SageMaker EC2 S3 Lambda) Azure ML or Google Cloud AI

• Databases: SQL (PostgreSQL MySQL) NoSQL (MongoDB Cassandra DynamoDB)

• MLOps: MLflow Kubeflow Model versioning A/B testing frameworks

• Experience with vector databases and embeddings (Pinecone Weaviate Chroma)

• Knowledge of LangChain LlamaIndex or similar LLM frameworks

• Experience with model compression and edge deployment

• Familiarity with distributed computing and parallel processing

• Experience with computer vision and NLP applications

• Knowledge of federated learning and privacy-preserving ML

• Experience with quantum machine learning

• Problem-Solving & Innovation

• Communication & Leadership

• Technical Excellence

• Expertise in MLOps and production ML system design is a plus!

• Big Data: Spark Hadoop Kafka streaming data processing is a plus!

• Agentic AI: Multi-agent systems reinforcement learning autonomous agents is a plus!

Education / Certifications:

• Bachelors Degree in Computer Science Data Science Statistics Mathematics or related field. Masters or PhD is a plus!

Work Location / Work Schedule / Travel:

• Mid shift
• WFH but must be amenable to report onsite when needed

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL