Customer Strategy & Operations Lead High Growth Industry disrupter
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Job Location:
San Francisco, CA - USA
Yearly Salary:
$ 140000 - 260000
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
Strategic Projects Lead
About the Opportunity
A fast-growing tech startup is seeking a Strategic Projects Lead to own and drive its most important client relationships. Youll be at the intersection of strategy growth and execution ensuring every customer engagement delivers exceptional outcomes and lasting impact.
This company is a true industry disrupter and is growing at a pace that proves it. Recruiting as you know it will change and this company is at the forefront.
This is a hands-on entrepreneurial role where youll lead high-stakes projects manage key accounts and collaborate cross-functionally with leadership sales product and engineering teams.
Youll help top-tier clients solve their hardest hiring and operational challengesturning complex requests into structured solutions and long-term partnerships.
What Youll Do
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Own end-to-end customer relationships from onboarding through project delivery and retention.
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Lead strategic initiatives that directly impact customer success and company growth.
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Align operations recruiting and product functions to deliver exceptional service at scale.
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Act as the voice of the customeranticipating needs solving problems and driving a best-in-class experience.
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Partner with internal teams to improve systems data and processes for efficiency and growth.
Who You Are
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38 years of experience in consulting investment banking growth equity or high-growth startup operations.
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Proven track record of driving success in fast-paced customer-facing roles.
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Strong analytical operational and relationship management skills.
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Exceptional attention to detail and reliability; known for consistency and follow-through.
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Confident managing multiple stakeholders while maintaining strategic clarity.
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Naturally entrepreneurial and eager to join an early-stage company with significant ownership.
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Low-ego feedback-driven and genuinely motivated by impact and learning.
Why This Role
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Lead mission-critical customer engagements with direct access to executive leadership.
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Shape customer success strategy in a company growing at an exponential rate.
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Work with an ambitious collaborative team solving real-world business challenges.
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Competitive salary equity and opportunities for long-term growth.
- Competitive Equity
- Premium healthcare (medical dental vision etc.)
- free breakfast lunch and dinner free drinks and snacks
- beautiful loft office in the North Beach neighborhood in San Francisco
- tax-free commuter stipend.
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
