Virtual Medical Assistant
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Opportunity: Virtual Medical Assistant (Psychiatry Practice U.S.-Based Client)
We are seeking a Virtual Medical Assistant to support a psychiatry practice based in New Jersey. The ideal candidate is reliable detail-oriented and capable of managing patient communications and administrative tasks independently.
Responsibilities
- Manage patient communications through phone email and patient portal.
- Schedule appointments handle prescription refills and prepare short letters (e.g. school absence notes medication forms) for review by the doctor.
- Maintain task lists follow up on pending items and remind the doctor of scheduled events.
- Use and maintain the following systems efficiently:
- EHR: CharmHealth
- Communication & Storage: Google Workspace Google Chat
- Phone System: Vonage
- PDF Editing: DocHub
- Initiate prior authorizations using CoverMyMeds.
Key Qualifications
- Excellent communication skills clear spoken English professional tone and strong grammar for writing and emails.
- Familiarity with psychiatric medications (brand and generic names).
- Understanding of U.S. prescription refill and prior authorization processes is a plus.
- Dependable and organized must be able to manage tasks independently.
- Quick learner with sound judgment and common-sense decision-making.
- Experience working with EHR systems (CharmHealth preferred but not required).
Work Details
- Location: Remote (Philippines-based applicants welcome)
- Hours: 30 hours per week (Eastern Time Zone)
- Client: Psychiatry practice based in New Jersey
Technical Requirements (Strictly Verified Before Interview)
- Operating System: Windows 10 Pro or higher (genuine 32/64-bit)
- Processor: Intel Core i5 (8th Gen) or AMD equivalent
- RAM: Minimum 8GB
- Internet: Wired DSL/Fiber at least 50 Mbps (No LTE connections accepted)
- Headset: USB noise-canceling mic (Plantronics Audio 628 recommended)
- Webcam: HD 720p/1080p (A4Tech PK-910H recommended)
- Monitor: External monitor (17 19 or 22)
Important: Applications that do not meet these technical requirements will not be considered. Compliance is strictly verified before the interview.
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
