Remote Croatian-Speaking Junioe Customer Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Croatian-Speaking Customer Support Specialist
Location: Athens Greece (Remote)
Working Hours: 09:00 19:00 Monday to Sunday (rotational shifts)
Contract: Permanent Full-Time (40 hours/week)
About the Role
We are seeking a Croatian-speaking Customer Support Specialist to join an international service team based in this role you will support customers via phone chat and email providing professional and friendly assistance resolving inquiries and ensuring customer satisfaction.
This is an exciting opportunity to join a globally recognized company receive full support and training and grow in a multicultural environment.
Key Responsibilities
-
Provide customer support in Croatian and English
-
Handle inquiries via phone email and live chat
-
Troubleshoot issues and provide accurate information
-
Ensure a high level of customer satisfaction
-
Maintain detailed and accurate customer records
-
Collaborate with internal departments to resolve cases efficiently
Requirements
Native or Fluent Croatian
Good command of English
Strong communication and interpersonal skills
Customer-service mindset & problem-solving ability
Ability to work rotational shifts including weekends
Comfortable working in a fast-paced environment
Benefits
-
14 salaries per year
(12 monthly Easter bonus Summer & Christmas split bonus) -
Private Health & Life insurance
-
Performance bonus (as per project policy)
-
25 days annual leave
-
50 meal voucher per month
-
Fully paid training & continuous learning opportunities
-
Supportive international work culture
Contract & Work Model
-
Permanent contract
-
Remote role based in Athens
-
40 hours/week (8 hours/day 5 days/week)
Croatian-Speaking Customer Support Specialist
Location: Athens Greece (Remote)
Working Hours: 09:00 19:00 Monday to Sunday (rotational shifts)
Contract: Permanent Full-Time (40 hours/week)
About the Role
We are seeking a Croatian-speaking Customer Support Specialist to join an international service team based in this role you will support customers via phone chat and email providing professional and friendly assistance resolving inquiries and ensuring customer satisfaction.
This is an exciting opportunity to join a globally recognized company receive full support and training and grow in a multicultural environment.
Key Responsibilities
-
Provide customer support in Croatian and English
-
Handle inquiries via phone email and live chat
-
Troubleshoot issues and provide accurate information
-
Ensure a high level of customer satisfaction
-
Maintain detailed and accurate customer records
-
Collaborate with internal departments to resolve cases efficiently
Requirements
Native or Fluent Croatian
Good command of English
Strong communication and interpersonal skills
Customer-service mindset & problem-solving ability
Ability to work rotational shifts including weekends
Comfortable working in a fast-paced environment
Benefits
-
14 salaries per year
(12 monthly Easter bonus Summer & Christmas split bonus) -
Private Health & Life insurance
-
Performance bonus (as per project policy)
-
25 days annual leave
-
50 meal voucher per month
-
Fully paid training & continuous learning opportunities
-
Supportive international work culture
Contract & Work Model
-
Permanent contract
-
Remote role based in Athens
-
40 hours/week (8 hours/day 5 days/week)
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
