Customer Service Immediate Start

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profile Job Location:

Southampton - UK

profile Monthly Salary: Not Disclosed
Posted on: 08-11-2025
Vacancies: 1 Vacancy

Job Summary

Customer Service Advisor Office Based (Temp to Perm)
Southampton City Centre
Monday to Friday No Weekends Immediate Start

Rafferty Resourcing is partnering with one of our customers based in Southampton City Centre to recruit a Customer Service Advisor. Please note this role is working directly for our client and we are assisting them with the recruitment process.

The Role

This is a full-time office-based role within a small supportive team providing customer service and administrative support to the sales department.

Youll be handling customer calls and emails processing orders preparing quotations and delivering excellent service. This is not a call centre role it offers variety stability and genuine opportunities to progress.

What Youll Be Doing

  • Answering inbound customer calls in a friendly and professional manner
  • Responding to customer emails and managing the shared inbox
  • Processing orders and preparing quotations
  • Following up with customers on their accounts and orders
  • Supporting the sales team with day-to-day administrative tasks

What Were Looking For

Previous office-based customer service and administration experience
Excellent communication and telephone skills
Strong attention to detail and ability to work in a busy environment
A proactive customer-focused approach

Salary & Benefits

  • per year
  • Temp to Perm opportunity
  • Working hours:
  • 8:00am5:00pm (Week 1 & 2)
  • 8:30am5:30pm (Week 3 & 4)
  • Monday to Friday no weekends
  • 25 days annual leave bank holidays
  • Contributory pension (4.5% employee / 4.5% employer)
  • City centre location (parking nearby costs approx. 810 per day)
  • Supportive team and progression opportunities

About Rafferty Resourcing

Rafferty Resourcing is an award-winning recruitment consultancy specialising in Head Office roles. We are acting as an employment agency for this vacancy and managing the recruitment on behalf of our client.

Interested
Apply now or upload your CV and well be in touch to discuss the next steps.

Customer Service Advisor Office Based (Temp to Perm)Southampton City CentreMonday to Friday No Weekends Immediate Start Rafferty Resourcing is partnering with one of our customers based in Southampton City Centre to recruit a Customer Service Advisor. Please note this role is working directly for ...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking