Operations Center Administrator

Title: Operations Center Administrator
Division Name: Finance and Planning
Department: Superintendence

Job Summary

The Operations Center Administrator provides leadership and direction to the Facilities Operations Center including Work Management Building Access (keys and access control) and the welcome desk. Ensures job tasks are completed correctly and in a timely manner and provides guidance regarding University and department policies and procedures. Further responsibility includes staff conduct timecards attendance cards leave usage training and performance evaluations. Serves as point of contact for inquiries from customers vendors visitors and employees on behalf of Facilities Services. Supports department and campus with general Facilities knowledge and resources including in emergency situations.

Additional Information

University Benefit Highlights:

-Insurance benefits including health dental vision and life
-Retirementand supplemental retirement planning options
-Tuition waiver benefitsavailable to staff as well as their eligible dependents
- Paidholiday/administrative closuresduring Thanksgiving and Winter Breaks
- Paidbenefit time

Additional University Benefit information including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here: Rate / Pay Rate

$52000 - $63000 annual

Required Qualifications

1. Bachelors (or higher degree) in business administration management or related closely related field (verify with transcript).
2. At least five (5) years of full time (or part time equivalent) professional business experience that included at least three (3) years of direct supervisory or management experience.

Preferred Qualifications

1. Knowledge of management principles practices methods and techniques.
2. Project management experience or knowledge
3. Facilities-related experience or knowledge

Work Hours

Core work hours: Monday - Friday 8:00 a.m. - 4:30 p.m.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.
3. Distinguish colors on a monitor.
4. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

December 2025

Required Applicant Documents

Resume
Transcripts - See Special Instructions section for additional options

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply

Optional Applicant Documents

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply

Special Instructions for Applicants

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including but not limited to the education and work history portions. Be specific on your work history including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however it will be converted to a full-time equivalency to determine combined length of experience. Please do not put see resume in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed order to be eligible for Veterans Preference points on the exam appropriate military service documentation such as a DD214 must be submitted prior to the application deadline.

Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011 Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position you will receive a score calculated based on your education and experience and your name will be placed on the active employment register by exam score. After the application deadline the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois drivers license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Contact Information for Applicants

Colette Homan
Human Resources

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable an employment history review based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system please call Human Resources at .