Community Health Worker II

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Participate in weekly BH pediatric triage meeting to review referred patients needing in-home therapy services. Remain familiar with family and IHT programs to complete referral paperwork and navigate referred familys transition to IHT
Participate in monthly community Systems of Care Meeting and other care collaboration meetings team recommends the CHW attend
Utilize IRIS referral system to routinely document local referrals and patient participation in other agencies
Stay current with local updates in community programs and newly established local resources
Three days in-person and two days remote.

Job Summary

Summary

Responsible for providing advanced health education outreach and care coordination services to individuals and families in the community. Areas could include exercise mental health medication management nutrition health care system navigation substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes.

Does this position require Patient Care Yes

Essential Functions

-Conduct in-depth assessments of patient needs goals and barriers to achieving good health outcomes

-Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions

-Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs

-Assist patients in navigating the healthcare system and accessing appropriate services including health insurance and social services

-Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals

-Develop and implement health promotion programs and activities to address community health needs

-Collect data and maintain accurate records of patient interactions and outcomes

-Attend meetings and trainings related to community health promotion and education

Education
Bachelors Degree preferred

High School or GED Required

Can this role accept experience in lieu of a degree
Yes

Licenses and Credentials
Community Health Worker CHW - Massachusetts License - Massachusetts Board of Allied Health Professionals preferred

Experience
experience in community health outreach health education or related field 2-3 years required

Knowledge Skills and Abilities
- Demonstrated ability to work effectively and provide advocacy for all populations and communities.
- Strong communication and interpersonal skills with the ability to interact effectively with various populations.
- Ability to work independently and as part of a team.
- Basic computer skills including Microsoft Office and database management.
- Bilingual skills preferred.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Hybrid

151 Everett Avenue

40

Regular

Day (United States of America)

Pay Range

$20.43 - $29.21/Hourly

Grade

4

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework