General Manager – Fitness Club (West London)
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Job Summary
General Manager Fitness Club (West London)
Location: West London
Salary:base salary (OTE up to 52000 including bonuses)
Hours: Full-Time In-Club Leadership Role
Join a leading international fitness brand known for its strong culture proven systems and member-first approach. Were looking for an experienced and driven General Manager to lead our West London club driving membership growth inspiring a motivated team and ensuring every member enjoys an outstanding experience.
This role combines hands-on leadership commercial focus and operational excellence. Youll work within established frameworks designed to help you deliver exceptional business results and an outstanding member journey.
Why Join Us
- Attractive package:base salary with OTE up to 52000
- Performance-based rewards: Competitive bonus structure linked to club performance
- Proven systems and support: Operate within a well-established global network with strong operational backing
- Positive culture: Be part of a team built on accountability energy and high standards
- Dynamic role: A varied position combining sales leadership and operational management
Your Role
As General Manager youll oversee all aspects of the clubs performance including sales member retention operations and team leadership ensuring the club consistently meets and exceeds brand standards.
This is a full-time position requiring flexibility to support club operations including occasional evenings and weekends.
Key Responsibilities
Sales and Commercial Performance
- Lead by example in all sales activities including calls tours and conversions
- Drive membership growth through effective local marketing and outreach
- Coach and motivate your team to achieve and exceed monthly targets
- Monitor KPIs daily and take proactive steps to maintain performance
- Contribute to budget planning and deliver against commercial objectives
Member Experience and Retention
- Ensure every member receives a welcoming professional experience
- Implement initiatives to boost engagement and retention
- Respond promptly to member feedback and service issues
- Build a genuine sense of community within the club
Leadership and People Development
- Lead coach and develop a team of sales and fitness professionals
- Set clear expectations and uphold consistent performance standards
- Promote a culture of teamwork professionalism and accountability
- Recruit train and support staff to deliver exceptional service
Operations and Compliance
- Maintain high standards of cleanliness presentation and safety
- Oversee all health and safety compliance checks and audits
- Manage stock budgets and supplier relationships
- Ensure smooth daily operations and act as the key point of contact for the club
About You
Were seeking a confident proactive leader who thrives in a fast-paced environment and leads from the front.
- At least 5 years management experience in fitness leisure or hospitality
- Proven track record of achieving sales and performance targets
- Strong leadership and team management skills
- Excellent communication and problem-solving abilities
- Hands-on approach with exceptional attention to detail
- Genuine passion for fitness service and member satisfaction
What Success Looks Like
- A motivated high-performing and engaged team
- Consistent achievement of sales and retention targets
- A club recognised for its high standards and welcoming atmosphere
- Members feel valued staff feel supported and operations run smoothly
What Youll Get
- base salary (OTE up to 52000 including bonuses)
- Performance-based bonus structure
- Free gym membership and access to all network facilities
- Comprehensive training and operational support from a leading fitness brand
- The opportunity to lead one of West Londons most successful fitness clubs
How to Apply
If youre ready to take the next step in your leadership career and want to make an impact in a fast-paced people-focused environment wed love to hear from you.
Please apply with your CV and a short cover letter outlining why youre the right fit for this West London club.
Key Skills
- GX training
- Sales Experience
- Direct Sales
- Time Management
- Hospitality Experience
- Management Experience
- Personal Training
- CPT Coding
- Leadership Experience
- Program Design
- Supervising Experience
- Data Analysis Skills
About Company
The UK's leading specialist fitness and leisure recruitment agency.Service and Delivery.Contact us 07746 791415 or email contact any of the team via People
