RSA Internal FCM Junior Travel Consultant

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: 07-11-2025

Vacancies: 1 Vacancy

Job Summary

About the Opportunity

FCM Junior Consultant -

Are you looking for a new challenge Are you looking to take the next step in your career pathway

FCMs service offering is simple; we provide our clients with the simple cost-effective answers to business travel management through a highly personalised services tailored to meet our clients individual requirements. Our ideal candidate will have a minimum of2 years working in corporate travel along with buckets of ambition and aninsatiable appetite for making solid relationships and delivering impeccable service to successfully combine travel management and a new career step.

What youll be doing:

To provide business travel management services to our clients in accordance with their Service level agreement requirements. Our primary responsibility is to ensure that customers can travel seamlessly for business purposes while adhering to the companys travel policies and budget constraints.

Primary Duties & Responsibilities:

Provide first-line online booking tool support to customers
To be a custodian and assist in ensuring the customers Online Adoption
To service retain and grow the portfolio; ensuring optimum levels of service are maintained at all times.
You will be responsible for quoting booking finance queries and complaint handling
Ensure enquiries are actioned as per agreed SLA.
Ensure that clients receive quotes confirmation and documentation within the minimum expected time period.
Ensure all queries are resolved within the minimum expected time.
Adhere to One Best Way processes and procedures
Efficiently balance the need to meet deadlines and work speedily under time pressures while maintaining high standards of service

Service orientated drive brand initiatives for greater customer engagement and retention

What youll need:

Embrace company philosophy values and change
Excellent communication skills
Ability to manage change and exceptional customer service
Ability to handle high volumes of business
The drive determination and focus to co-lead a successful business
Minimum 2 years working in corporate travel
GDS proficiency with Amadeus highly regarded

Whats In It For You

Above market earnings plus uncapped incentives plus super!
Tailor your ideal work-life balance with hybrid arrangements
Free health and wellness consultations
Free financial planning consultations
Award winning Flight Centre employee benefits
Social events such as Buzz Nights opportunity to attend Global Ball overseas (Bali 2023 Lisbon 2024) for high achievers
Global career advancement/travel opportunities
Leadership Programs & further educationtraining and development
Giving Bank & Volunteer Leave
Employee share scheme
The opportunity to play an integral role in the growth of the business
Travel discounts on flights hotels and insurance for you your family and friends

Are you ready to elevate your career in corporate travel leadership Apply with FCM today!

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Required Experience:

Junior IC

About the OpportunityFCM Junior Consultant -Are you looking for a new challenge Are you looking to take the next step in your career pathwayFCMs service offering is simple; we provide our clients with the simple cost-effective answers to business travel management through a highly personalised servi...