AB1 Tier 2 Audiovisual Technician

Job Description

The Academic Building 1 (AB1) Tier 2 Audiovisual Technician provides advanced on-site audiovisual (AV) support for Virginia Techs Academic Building One in Alexandria VA and the Virginia Tech Research Center in Arlington VA. Serving as an extension of the Classroom AV Services (CAVS) department in Blacksburg this position ensures that the user experience at Northern Virginia locations aligns with the standards established university-wide.

Reporting to the Academic Technology and AV Services Manager at AB1 the incumbent will deliver professional AV support system maintenance and technical training to faculty staff guests and students. Responsibilities include preventative maintenance troubleshooting complex technical issues assisting with AV installations and maintaining accurate documentation in the departments ticketing and asset management systems.

This role is instrumental in supporting Virginia Techs ongoing expansion in the Northern Virginia region and ensuring reliable high-quality classroom technology experiences.

Position Responsibilities:
Provide high-quality professional audiovisual support to end users.
Conduct regular testing and preventative maintenance of AV systems to ensure optimal performance.
Train and provide technical guidance to Tier 1 Technicians and student staff.
Troubleshoot diagnose and resolve hardware and software issues promptly.
Assist with AV installations and verify full system functionality.
Maintain accurate documentation in ticketing and inventory management systems.
Ensure all instructional spaces are properly equipped and prepared for academic use.
Support events through training setup and monitoring

Required Qualifications

Several years of experience in the audiovisual industry
Demonstrated experience providing technical and customer support for AV systems.
Strong understanding of AV signal flow and system architecture.
Proficiency with web conferencing and lecture capture platforms.
Experience in the usage and configuration of Crestron and QSC systems.
Effective written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Ability to lift and move up to 50 pounds and work from ladders as necessary.
Possession of a valid drivers license.

Preferred Qualifications

Experience in a higher education environment.
Experience with audiovisual installations.
Experience with Windows macOS iOS and Android operating systems.
Live event production experience including video streaming recording and audio mixing.
Industry certifications are preferred (e.g. Avixa CTS CTS-I CTS-D; Crestron; QSC)
Foundational knowledge of IT networking principles

Pay Band

4

Appointment Type

RESTRICTED - Calendar Year

Salary Information

Salary is commensurate with experience up to an expected budget max of $83555

Review Date

Review of applications will begin on Tuesday November 18

Additional Information

The successful candidate will be required to have a criminal conviction and drivers license check

Unable to Sponsor Work Visas

About Virginia Tech

Dedicated to its motto Ut Prosim (That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is an inclusive community dedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eight undergraduate colleges a school of medicine a veterinary medicine college Graduate School and Honors College. The university has a significant presence across Virginia including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation please contact Robin Lucasat during regular business hours at least 10 business days prior to the event.