Operations Administrator
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Job Summary
Were looking for an organised and detail-focused Operations Administrator to join our team at Sharpsmart. This role is perfect for someone who enjoys variety takes pride in accuracy and thrives in a fast-paced environment. Youll be at the heart of our operationssupporting the smooth running of customer orders coordinating between departments and ensuring our processes run efficiently from start to finish.
Youll work closely with internal teams to make sure customer needs are met performance targets are achieved and standards are consistently high. If youre someone who enjoys solving problems improving systems and keeping things running seamlessly behind the scenes this could be the ideal next step in your career.
This is a fulltime role Monday to Friday.
What youll do
- Manage the full administration of customer orders from placement through to invoicing
- Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
- Work towards established Service Level Agreements and ROI targets
- Interpret and report on data to support performance metrics improve processes and drive efficiencies
- Maintain accurate records files and documentation (both electronic and hard copy)
- Provide administrative support for internal requests and operational activities
What we are looking for
- Manage the full administration of customer orders from placement through to invoicing
- Review and analyse data to confirm requirements and coordinate with internal teams to meet customer needs
- Handle customer queries via phone and email in a professional and timely manner
- Work towards established Service Level Agreements and ROI targets
- Interpret and report on data to support performance metrics improve processes and drive efficiencies
- Maintain accurate electronic and hardcopy records and documentation
- Provide administrative support for internal requests and operational activities
What we are offering
- Competitive salary package plus bonus potential
- Pension
- Private healthcare and dental care options
- Employee benefits scheme including financial planning gym scheme discounts across a range of retail days out & leisure travel motoring food & drink and much more
- Genuine investment throughout your career for professional development
- Company events and networking opportunities
- Stability as an essential service to healthcare ensuring a non-seasonal and stable business environment
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Unclear Seniority
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Sharpsmart offers medical waste management services with a difference — bringing infection control and waste together to drive safety and clinical outcomes.
