Team Lead
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Job Location:
Lakeland, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Team Lead
We are seeking a motivated and experienced Team Lead to oversee a team of Account this role you will lead by example providing daily support motivation and real-time coaching to drive performance and deliver results. You will play a key role in employee development feedback and retention as well as recruitment and staffing efforts.
- Lead and support a team to meet or exceed monthly performance goals through proactive customer outreach via phone text and email.
- Assess customer situations to determine ability to pay and recommend appropriate collection strategies.
- Provide coaching feedback and performance reviews to team members.
- Address and resolve employee and customer issues effectively.
- Monitor and manage team performance to ensure goals are met.
- Prioritize and manage tasks efficiently in a fast-paced environment.
- Maintain accuracy in accounting systems by reviewing and correcting posted payments.
- Uphold company values and contribute to a positive collaborative team environment.
- Other duties as assigned.
Qualifications:
- Minimum of 2 years in a leadership or management role.
- Proven experience in conflict resolution.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and adapt to shifting priorities.
- Dependable and proactive with a strong sense of accountability.
- Excellent communication and organizational skills.
- High school diploma or equivalent (preferred)
We offer best in class industry benefits:
- Competitive pay
- Medical Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Vehicle Purchase Discounts
- Employee Discounts on Parts and Service Repairs
- Aggressive Employee Referral Program with Bonus Opportunities
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining p...
