Weekend Residence Crisis Management Coordinator

Schedule: Every other weekend Friday 4:00 PM 12:00 AM Saturday 4:00 PM 12:00 AM Sunday 4:00 PM 12:00 AM (Total 36 hours per weekend)

Position Summary

Talladega College is seeking two dedicated and compassionate Weekend Residence Crisis Management Coordinators funded through a grant focused on crisis prevention. This critical role serves as the primary point of contact for students experiencing psychological emotional or situational crises during weekend evening hours. The Coordinator will provide immediate response de-escalation and support ensuring student safety and connecting them with appropriate resources. This position is essential to fostering a safe and supportive residential campus environment.

Key Responsibilities

Crisis Response & Intervention:

Serve as the on-call first responder for student crises within the residence halls during scheduled shifts.

Provide immediate trauma-informed de-escalation and intervention for students in psychological distress.

Assess risk of harm to self or others and implement appropriate safety protocols. Provide short-term solution-focused emotional support and stabilization. Coordination & Collaboration:

Act as a liaison between students Residence Life staff Campus Safety and local emergency services (law enforcement mobile crisis units hospitals) as needed.

Facilitate warm handoffs to community mental health professionals and other support services.

Consult with on-call college administrators regarding significant student issues. Practical Support & Resource Navigation:

Assist students in navigating personal challenges by connecting them with relevant campus and community resources (e.g. academic support food pantries healthcare providers). Help students develop practical safety plans and coping strategies.

Documentation & Follow-Up:

Maintain timely accurate and confidential records of all crisis interactions in accordance with college policy and professional standards (e.g. HIPAA FERPA).

Provide concise incident reports to relevant college officials to ensure continuity of care. Minimum Qualifications

Bachelors degree in Social Work Counseling Psychology or a closely related field. Minimum of two (2) years of direct experience in crisis intervention social work or counseling. Demonstrated understanding of de-escalation techniques and mental health first aid. Ability to work independently with sound judgment in high-stress situations. Excellent interpersonal verbal and written communication skills.

Proficiency in maintaining strict confidentiality.

Preferred Qualifications

Masters degree in Social Work Counseling or a related field.

Current licensure or certification in the state of Alabama as an ALC (Associate Licensed Counselor) LBSW (Licensed Bachelor Social Worker) LMSW (Licensed Master Social Worker) or LPC (Licensed Professional Counselor).

Experience working in a higher education environment particularly with a diverse student population.

Experience with grant-funded programs and reporting.

Knowledge Skills and Abilities (KSAs)

Knowledge of: crisis intervention models mental health disorders trauma-informed care ethical and legal guidelines related to confidentiality (FERPA/HIPAA) and community resources. Skill in: active listening verbal de-escalation conflict resolution empathetic communication and accurate documentation.

Ability to: remain calm and effective under pressure make critical decisions independently establish rapport quickly with distressed individuals maintain professional boundaries and collaborate effectively with a diverse array of individuals.

Work Environment and Physical Demands

This position requires working on-site during weekend evening hours within the campus residence halls.

Must be able to respond quickly to locations across campus.

The role may involve exposure to highly stressful and emotionally charged situations. To Apply

Interested candidates should submit a cover letter resume and contact information for three professional references to Email Address or via the application portal at Website Link.

Talladega College is an Equal Opportunity Employer and values diversity in its community.

This position is contingent upon continued grant funding.