Job Description
We are seeking a Client Relationship Representative to join our professional logistics team. The ideal candidate will serve as the primary point of contact for clients ensuring that their needs are met efficiently and with exceptional service. This role focuses on building long-term relationships managing client communications and contributing to the companys reputation for reliability and trust.
Responsibilities
Serve as a trusted liaison between clients and internal departments.
Manage client inquiries and provide timely accurate updates on shipments and services.
Develop and maintain strong relationships with existing and new clients.
Identify opportunities to enhance client satisfaction and business retention.
Collaborate with operations teams to ensure smooth logistics execution.
Prepare and review client reports and account updates regularly.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Exceptional organizational and problem-solving abilities.
Ability to manage multiple client accounts with attention to detail.
Proficiency in Microsoft Office Suite and CRM systems.
Professional demeanor with a focus on service excellence.
Additional Information :
Benefits
Competitive annual salary ($57000 $63000).
Opportunities for professional growth and career development.
Supportive and collaborative team environment.
Comprehensive training and continuous learning opportunities.
Stable long-term employment with a growing logistics company.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more