Role Responsibility
As Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries you will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.
- Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
- With training provided we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
- Accountable for achieving sales goals
- Analyse sales and create strategies with management to consistently meet and exceed goals
- An expert in cosmetics you will share your knowledge to provide our customers with exceptional and personalised service
- Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock cashing up and organising rails to hosting you understand there is more to the customer experience than just selling
- Manage customer feedback and use it constructively to continually raise the bar for service sales and retail standards
- Adapt to the challenges that vary from day to day. A flexible role you may be required to work on different departments taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Own the planning and delivery of in-store events
- Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level
- Ability to build a clientele and model excellent customer service
- Understand and follow health safety and security procedures and play an active role in preventing stock loss
- Ensure compliance with all policies and procedures
- Champion our company culture and values
Qualifications :
The person.
- Experienced Lead Makeup Artist with a minimum of 2 years experience
- Ability to perform makeup applications that align with the brand service menu
- Confidently connects artistry and education to sales
- Social/digital portfolio of work with significant following preferred
- Comprehensive knowledge of current beauty trends and latest products
- A great communicator. You will be able to positively engage with all customers with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitors activity along with taking part in brand training
- Known to be a sales and service expert. Youll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- Assist clients with product knowledge makeup applications and purchases with the brand and throughout the store
- Flexible. Responsive to business needs you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
- A confident coach and self-driven to upskill and learn. Work with management trainers and brand artists to learn brand expertise and develop personal artistry skills
- An example of our values a trusted and respected colleague
- Able to be flexible to work retail hours including days nights weekends and special events in a fast-paced work environment
Please note this is a full time role with a variety of shifts including daytimes evenings and weekends.
Additional Information :
- Basic rate salary 30222 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
Remote Work :
No
Employment Type :
Full-time
Role ResponsibilityAs Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries you will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a ...
Role Responsibility
As Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries you will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.
- Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
- With training provided we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
- Accountable for achieving sales goals
- Analyse sales and create strategies with management to consistently meet and exceed goals
- An expert in cosmetics you will share your knowledge to provide our customers with exceptional and personalised service
- Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock cashing up and organising rails to hosting you understand there is more to the customer experience than just selling
- Manage customer feedback and use it constructively to continually raise the bar for service sales and retail standards
- Adapt to the challenges that vary from day to day. A flexible role you may be required to work on different departments taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Own the planning and delivery of in-store events
- Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level
- Ability to build a clientele and model excellent customer service
- Understand and follow health safety and security procedures and play an active role in preventing stock loss
- Ensure compliance with all policies and procedures
- Champion our company culture and values
Qualifications :
The person.
- Experienced Lead Makeup Artist with a minimum of 2 years experience
- Ability to perform makeup applications that align with the brand service menu
- Confidently connects artistry and education to sales
- Social/digital portfolio of work with significant following preferred
- Comprehensive knowledge of current beauty trends and latest products
- A great communicator. You will be able to positively engage with all customers with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitors activity along with taking part in brand training
- Known to be a sales and service expert. Youll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- Assist clients with product knowledge makeup applications and purchases with the brand and throughout the store
- Flexible. Responsive to business needs you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
- A confident coach and self-driven to upskill and learn. Work with management trainers and brand artists to learn brand expertise and develop personal artistry skills
- An example of our values a trusted and respected colleague
- Able to be flexible to work retail hours including days nights weekends and special events in a fast-paced work environment
Please note this is a full time role with a variety of shifts including daytimes evenings and weekends.
Additional Information :
- Basic rate salary 30222 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
Remote Work :
No
Employment Type :
Full-time
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