Customer Service Rep (01580)
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Job Location:
Maplewood, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Are you a people person with a passion for delivering exceptional customer service Join our dynamic team as a Customer Service Representative in Maplewood United States! Were looking for enthusiastic individuals to be the friendly face of our organization and ensure our customers have a positive experience.
- Greet customers warmly and address their needs in a professional and timely manner
- Handle customer inquiries complaints and requests efficiently via phone email or in person
- Process orders refunds and exchanges accurately while adhering to company policies
- Maintain up-to-date knowledge of products services and promotions to provide accurate information to customers
- Collaborate with team members to resolve complex customer issues and improve service quality
- Manage and prioritize multiple tasks in a fast-paced environment
- Document customer interactions and maintain detailed records in our customer service database
- Identify opportunities to upsell or cross-sell products when appropriate
- Participate in ongoing training to enhance customer service skills and product knowledge
- Contribute to a positive work environment by maintaining a friendly and supportive attitude
Qualifications :
- Excellent verbal and written communication skills
- Strong interpersonal skills with a friendly and approachable demeanor
- Ability to remain calm and professional in high-pressure situations
- Customer-focused mindset with a genuine desire to help others
- Proficiency in basic computer skills including typing and data entry
- Exceptional multi-tasking abilities and efficient time management skills
- Problem-solving aptitude with attention to detail
- Flexibility to adapt to changing priorities and work schedules
- Resilience and ability to maintain a positive attitude in challenging situations
- Team player mentality with a willingness to support colleagues
- High school diploma or equivalent (preferred)
- Previous customer service experience is a plus but not required we value enthusiasm and the right attitude!
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Whats behind one of the worlds top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and ta ... View more
