Griffith Health Clinics Reception Team Leader

Griffith Health Clinics is seeking a motivated and detail-oriented Reception Team Leader to support the daily operations of our Dental Clinic Reception. This role will provide essential administrative assistance and oversee a variety of responsibilities from team management to process improvement to ensure efficient clinic operations and high-quality patient care.

Key responsibilities for this role will include:

• Deliver general administrative support including record management information flow and continuous improvement of administrative processes.
• Conduct research and project work including data entry and prepare correspondence presentations reports and project applications.
• Manage databases and online systems conduct procurement and financial transactions and participate in user testing for new/upgraded University systems.
• Support committees and working parties by preparing agendas taking minutes and tracking action items.
• Supervise administrative staff including workflow management training and guidance on University systems.
• Handle patient bookings records and payments ensuring compliance with University policies.
• Prepare reports on stock control and workflow manage orders to ensure sufficient stock levels and support clinical activities as needed.
• Lead staff induction development performance management and foster a positive team culture.

About you
To be successful in this role you will need to demonstrate:

• Completion of an associate diploma qualification and relevant experience or an equivalent combination of relevant skills knowledge and experience.
• Well established organisational and administrative skills including time management skills and the ability to meet deadlines in an environment of competing priorities.
• Strong communication skills (written and verbal) and a demonstrated ability to liaise effectively with staff students and external clients.
• A strong client focus excellent presentation and a demonstrated ability to contribute effectively within a team environment.

What we can offer
This is a full-time fixed term position until 27 April 2026 based primarily at Gold Coast. As Griffith is a multi-campus university you may be required to work across multiple locations including Warwick.

Salary Range
The full time equivalent base salary will be HEW Level 6 range $91843 - $97964 per annum 17% superannuation. The total FTE package will be in the range $107456 - $114618 per annum.

Additional Information :

Why Griffith
As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Salary packaging options and corporate health discounts
• Support with future learning opportunities through our educational staff assistance scheme

How to apply
At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the About You section above and the position description)
• Current curriculum vitae/resume including full contact details

Applicants must have unrestricted working rights. VISA sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.

For further information specifically about this role please contact Jessica McCord Dental Clinic Manager at . 

For further application and recruitment advice please contact Jinita Dhall Talent Acquisition Partner on .  

Closing date: This advert will remain open until filled. Your application will be reviewed on receipt. All applications must be submitted online.

Remote Work :

No

Employment Type :

Full-time