Director Lakewood Navigation Center

Why Volunteers of America

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely and the preschooler whose family needs additional resources. VOAC supports veterans efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes it combines relationship-building volunteers and quality services to lift and support our neighbors efforts to become self-sufficient and reach their full potential.

**The Lakewood Navigation Center Director of Shelter and Emergency Services oversees the strategic and operational management of shelter and emergency programs in Jefferson County. This leadership role is responsible for program development ensuring compliance with funder requirements and regulatory standards and maintaining high-quality service delivery.

Key responsibilities include:

Establishing and maintaining appropriate staffing structures for 24/7 residential programs.

Implementing best practices in service provision and ensuring the safety of staff and participants.

Leading staff training and professional development initiatives.

Managing administrative functions including grant oversight grant writing budgeting across multiple funding sources and timely reporting.

Representing Volunteers of America in the community identifying local needs and promoting equitable access to services

Essential Duties and Responsibilities

Ensure participant voices are heard and feedback informs program development.

Establish systems and supervisory structures to maintain 24/7 staffing and programming at residential sites.

Oversee program development and implementation to align with agency and program goals.

Ensure consistent application of policies and procedures; collaborate with the Senior Director and team to develop new programming as needed.

Recruit train and supervise high-quality staff; ensure all employees are fully trained for their roles.

Maintain direct oversight of departmental budgets; monitor and address financial issues promptly.

Ensure facilities are clean orderly and compliant with health and safety codes; address non-compliance immediately.

Monitor and refine data collection systems; analyze outcomes to assess program impact.

Prepare and submit timely reports and program data to the Senior Director.

Lead grant preparation and monitoring; ensure timely submission of applications.

Serve as a liaison to community agencies corporations donors and stakeholders.

Attend relevant training and meetings; provide training and mentorship as needed.

Collaborate with the Metro Area Director to manage the residential on-call staff roster.

Participate in the Director on-call rotation.

Co-lead the VOA Program Committee I for the Board of Directors with the Metro Area Shelter Director and Chief Program Officer (or Senior Director).

Maintain confidentiality and demonstrate professionalism across all interactions.

Adhere to the Social Work Code of Ethics.

Perform other duties as assigned.

Supervisory Responsibilities

Direct supervision of supervisors and managers in shelter programs.

Indirect oversight of staffing related to above positions and programs.

Working Conditions and Physical Requirements

Must be able to drive between programs and to community meetings.

May be required to cover shifts at residential programs.

Ability to quickly and safely go up and down stairs throughout the facilities in case of an emergency.

Bending Climbing Stooping Kneeling Reaching Crouching Squatting Lifting (30 to 50 pounds) Balancing Standing Sitting Hand/Foot motions Walking Seeing (Close and distant vision Detect Determine Perceive Identify Recognize Judge Observe Inspect Assess Estimate) Depth Perception Hearing/Listening Speaking/Shouting (Communicate Discern Convey Express Exchange) Use of Hands/Fingers (Grasping Holding Touching) Thinking Calculating Memory/Recall Exposure to Indoor and Outdoor environments.

Position Type and Expected Hours of Work

Full time hours typical work week M-F 8a-5p. Serves in residential on-call rotations after business hours.

Location

Lakewood Navigation Center 8000 W. Colfax Ave. Lakewood CO 80214

Salary Range: $65000-$79000 annual exempt

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health Dental Vision Pet Insurance

Life Insurance

Accident Insurance

Employee Assistance/Work-Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.

Competencies

Models core culture attributes of VOACO that include AIRS (Accountability Integrity Respect and Service.

Models VOAs three critical virtues of HHS (Hungry Humble People Smart).

Ensures high quality services for all participants.

Ensures that participant(s) has an active voice in programming.

Minimum Qualifications of Position

Masters degree in a human service-related area or equivalent experience.

Five years of administrative experience in program management and staff supervision.

Must have experience with mental health homelessness case management and residential services.

Complete program credentialing process including criminal and civil background checks within 30 days of hire.

Willing to obtain first aid automated external defibrillator and cardiopulmonary resuscitation certifications.

Colorado drivers license and state-mandated automobile insurance.

Preferred Qualifications of Position

Five years experience in management of programming including developing and evaluating programs managing a budget coaching staff developing effective teams setting and achieving strategic objectives.

Bilingual Spanish and English.

Knowledge and Skills

Expert written oral and interpersonal communication skills.

High level of competency working with Microsoft Office suite and cloud-based applications.

Strong time-management and prioritization skills.

Experience working both independently and in a team-oriented collaborative environment.

Strong organization skills.

Strong interpersonal skills and ability to communicate effectively in writing.

Demonstrated experience in grant writing.

Ability to effectively create a positive working culture that promotes staff retention.

Experience managing programs serving people in crisis and/or homelessness is preferred.