Room Attendant

West Hollywood, CA - USA

Monthly Salary: Not Disclosed

Posted on: 07-11-2025

Vacancies: 1 Vacancy

Job Summary

Under the general guidance of the Director of Housekeeping assist in ensuring the highest standard of cleanliness of the guest rooms and associated areas to a clean neat and well maintained. Ensure all of our guests receive high quality personalized service an Engaging Dynamic Guest Experience.

Qualifications :

Essential Duties & Functions:

Clean and service bedrooms bathrooms and associated areas to the Standard of Cleanliness Policy
Re-sheet all rooms daily with clean linen ensuring creases are removed dust all furniture fully clean
bathrooms replenish all guest supplies and stationary vacuum all rooms thoroughly
Strip linens from beds and areas and transfer them to the linen chute
Ensure that all VIP gifts are replenished daily
Dispose of all rubbish dirty linen and glassware safely and correctly to the chutes and/or closets
Deep clean rooms as assigned with additional focus on walls baseboards window & high dusting.
Follow hotel Lost and Found Policy
All guest property is handled in an efficient and correct manner
Record all serviced rooms on worksheet and/or device report and record any rooms that cannot be serviced
Only clean rooms assigned to worksheet and/or device
Ensure that all equipment is maintained in a serviceable condition and report faults immediately
Organize and stock cart
Fill supply bottles with cleaning products
Organizing and stocking housekeeping linen closet and periodic inventory of closets
Assist in stock and special cleaning projects as required
Assist fellow employees with deliveries or to perform similar or related jobs as and when necessary
Follow Key Handling Policy
Create and maintain a personal respectful rapport with all guests deal with their requirements and inquiries
Handle guest complaints promptly and with thorough follow up referring to others when necessary
Report any damage to bedding curtains blinds and soft furnishings to the Floor Supervisor and device
Report any room that does not require service Do Not Disturb or double locked to Floor Supervisor and device
Report any shortage of linen supplies or equipment to the Floor Supervisor
Comply with Health and Safety hazards and report these at once
Upholding the hotels Confidentiality and Security Policy

Essential Job Knowledge & Skills:

High School Diploma or equivalent preferred
One to two years in a similar position preferably in an upscale or lifestyle brand hotel
Possess a gracious friendly and fun demeanor
Ability to multitask work in a fast paced environment and have a high level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork

Physical Requirements:

Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance
Requires grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity
Stand sit or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees including bending twisting pulling and stooping
Requires manual ability to use carry and operate all necessary equipment

Additional Information :

Note: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required and is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job.

Remote Work :

Employment Type :

Full-time

Qualifications :

Essential Duties & Functions:

Clean and service bedrooms bathrooms and associated areas to the Standard of Cleanliness Policy
Re-sheet all rooms daily with clean linen ensuring creases are removed dust all furniture fully clean
bathrooms replenish all guest supplies and stationary vacuum all rooms thoroughly
Strip linens from beds and areas and transfer them to the linen chute
Ensure that all VIP gifts are replenished daily
Dispose of all rubbish dirty linen and glassware safely and correctly to the chutes and/or closets
Deep clean rooms as assigned with additional focus on walls baseboards window & high dusting.
Follow hotel Lost and Found Policy
All guest property is handled in an efficient and correct manner
Record all serviced rooms on worksheet and/or device report and record any rooms that cannot be serviced
Only clean rooms assigned to worksheet and/or device
Ensure that all equipment is maintained in a serviceable condition and report faults immediately
Organize and stock cart
Fill supply bottles with cleaning products
Organizing and stocking housekeeping linen closet and periodic inventory of closets
Assist in stock and special cleaning projects as required
Assist fellow employees with deliveries or to perform similar or related jobs as and when necessary
Follow Key Handling Policy
Create and maintain a personal respectful rapport with all guests deal with their requirements and inquiries
Handle guest complaints promptly and with thorough follow up referring to others when necessary
Report any damage to bedding curtains blinds and soft furnishings to the Floor Supervisor and device
Report any room that does not require service Do Not Disturb or double locked to Floor Supervisor and device
Report any shortage of linen supplies or equipment to the Floor Supervisor
Comply with Health and Safety hazards and report these at once
Upholding the hotels Confidentiality and Security Policy

Essential Job Knowledge & Skills:

High School Diploma or equivalent preferred
One to two years in a similar position preferably in an upscale or lifestyle brand hotel
Possess a gracious friendly and fun demeanor
Ability to multitask work in a fast paced environment and have a high level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork

Physical Requirements:

Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance
Requires grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity
Stand sit or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees including bending twisting pulling and stooping
Requires manual ability to use carry and operate all necessary equipment

Additional Information :

Remote Work :

Employment Type :

Full-time

Key Skills

Time Management
Customer Service
Hotel Experience
Taleo
Hospitality Experience
Industrial Cleaning
Laundry
Guest Relations Experience
Host/Hostess Experience
Cleaning Experience
Custodial Experience
Commercial Cleaning

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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