Staff Product Security Engineer | Secure Configuration

**PLEASE NOTE**  This role requires a minimum of 2 days in the San Diego Kirkland WA or the Chicago IL ServiceNow Offices.  If you can not meet this requirement we ask that you please no not apply.  Thank you.

The ServiceNow Security Organization (SSO):   

The ServiceNow Security Organization (SSO) delivers world-class innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.   

The Role: 

As a Staff Product Security Engineer you will contribute to initiatives that improve secure product development and customer enablement. Youll collaborate across engineering and product teams to deliver actionable security guidance support configuration hardening and help customers maintain a strong security posture. 

What youll do: 

• Participate in instance hardening management activities including reviewing new product settings to build security recommendations and documenting these settings to ensure ServiceNow instance owners can ensure highest level of security of their instances. 
• Maintain the set of hardening settings to ensure their relevance and accuracy. 
• Perform security audits to discover communicate and recommend remediation activities for vulnerabilities. 
• Contribute to the deprecation of security-impactful feature flags and support customer migration efforts to maintain a secure posture. 
• Partner with Product Management to improve workflows that enable customers to adopt secure configurations more easily. 

Qualifications :

To be successful in this role you have: 

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.  
• A passion for security and problem solving. 
• 8 Years of experience in product security with deep knowledge of security best practices 
• Familiarity with ServiceNow architecture is a plus 
• In-depth knowledge of common web application vulnerabilities (OWASP Top Ten) and knowledge of common application security control evaluation frameworks (OWASP ASVS) recommended. 
• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. 
• Strong verbal communication skills with an emphasis on application remediation processes. 
• Ability to translate technical findings into actionable guidance. 
• Collaborative mindset to work with product and customer-facing teams. 
• Developer level proficiency in at least one language - Python Java or JavaScript preferred. 
• Knowledge of common compliance frameworks (e.g. FedRAMP NIST 800-53 ISO 27001) preferred. 
• BS/MS in Computer Science Engineering or a related discipline. 

#SecurityJobs 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time