Field Service Engineer (Palembang)
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Title
Field Service Engineer (Palembang)Job Description
Job summary:
Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems.
Your role:
Install Philips Health Systems (HS) equipment according to standards with respect to quality and installation time as set by HS and perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by HS.
Perform corrective maintenance supported when necessary by tier-2 support helpdesk and demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards.
Submit timely and accurate service data job sheets reports expense claims radiation film badges field problem reports and other paperwork as assigned.
Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions PLS) through customer visits and provide feedback and recommendations to the management relevant people within the organization.
Support the Services Delivery Manager & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
Youre the right fit if:
Bachelors degree (Electronical Engineering Physics Engineering or equivalent) with min. 3 years of related work experience as Field Service Engineer.
Relationship Builder: Potential to work effectively with and manage key vendors in the ecosystem as well as internal stakeholders at all levels.
Good potential in stakeholder management; Maturity to engage with senior management team within the organization and external stakeholders.
Good communication skills in both Bahasa Indonesia and English as well as a customer service oriented.
Working Location: Palembang.
How we work together
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
