Sr. ServiceNow Developer

About Us:

At Beanfield were not just building networks; were building communities. Proudly Canadian and locally operated weve spent over 35 years growing a fibre-optic network that connects people and possibilities across Toronto Montreal and Vancouver. From our beginnings in Liberty Village weve always challenged the status quo believing that everyone deserves fast reliable internet regardless of geography or legacy limitations.We are Challengers driven by relentless curiosity and a bold spirit to do things differently.

With a fully in-house operation from construction to support we take pride in working together to create meaningful connections.We are United collaborating across departments and cities to deliver the best service possible to the communities we serve.

Most importantlyWe Careabout our customers our colleagues and the neighbourhoods we call home. Whether through thoughtful service community engagement or simply supporting one another our values guide everything we do.

Join us in shaping the future of connectivity together.

Position Summary:

The Senior Developer ServiceNow is responsible for leading the design development configuration and maintenance of the ServiceNow platform and its integrations with a strong emphasis on modules such as Field Service Management (FSM) Strategic Portfolio Management (SPM) Service Operations Management (SOM) Integrated Risk Management (IRM) and Customer Service Management (CSM).

This role will provide expert-level support for these key modules while also collaborating with process owners to deliver innovative solutions and enhancements. The Senior Developer will act as a technical leader providing guidance and mentorship to other developers and ensuring the platforms continuous improvement and optimal performance across these critical business areas.

Roles & Responsibilities:

Development

• Lead the design development configuration and maintenance of the ServiceNow platform and its integrations.
• Collaborate with process owners to deliver innovative solutions and enhancements.
• Customize ServiceNow applications and facilitate the rollout of new applications and modules.
• Provide design solutions and timelines for development.
• Develop and maintain design documents.
• Maintain enhancement release plans.

Integration

• Address problems of systems integration with multiple platforms
• Develop and implement new integrations with external applications and platforms
• Work with multiple IT support and development teams

Technical Advice and Guidance

• Act as a technical leader providing guidance and mentorship to other developers
• Conduct code reviews for the application development team
• Coach and mentor third-party developers
• Provide training to IT staff and team members on the functionality of ServiceNow
• Provide demos and perform proof of concepts on new functionality
• Perform estimations for application development initiatives

Skills & Qualifications:

• Minimum:
  • Post-secondary degree
  • 5 years experience with ServiceNow implementations integrations and enhancements
  • 5 years experience with JavaScript XML HTML Jelly Scripting
  • Hands-on experience with LDAP ADFS IAM integrations with ServiceNow
  • Experience with Service Oriented architecture and web services integration (SOAP WSDL REST APIs)
  • Experience creating ServiceNow update sets promoting and testing through multiple instances and into production
  • Ability to adapt to new technologies and evolving customer requirements
  • Excellent analytical and creative problem-solving skills
  • Capable of working independently as well as in a team environment

• Preferred:
  • Bachelors degree in computer science Information Systems Engineering or a related area.
  • 7 years experience with ServiceNow implementations integrations and enhancements
  • 7 years experience with JavaScript XML HTML Jelly Scripting
  • Experience in working on ServiceNow Development using Agile/Scrum methodology
  • Experience in the new ServiceNow scoped applications Virtual agent Performance Analytics ATF Predictive Intelligence Agent Workspace Mobile app etc.
    
    
• Additional Certifications or Designations
  • Minimum: ITIL V4 Foundations Certification ServiceNow Certified Application Developer (CDA)
  • Preferred: ServiceNow Certified System Administrator (CSA)

Whats in it for you

• Competitive base salary plus bonus based on company and individual performance.
• Permanent full-time position.
• A comprehensive group insurance plan - medical dental vision care with health and lifestyle spending accounts.
• A fantastic parental leave top-up program.
• Support for professional and career development.

At Beanfield we are proud to be an equal-opportunity employer.

We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race colour religion gender gender identity or expression sexual orientation national origin genetics disability age or any other protected status. Beanfield is dedicated to providing access equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of employment as well as in our services programs and activities. If you require accommodation during the application or interview process please contact us at.

Please note that candidates must be legally eligible to work in Canada at this time. We regret that Beanfield is unable to sponsor employment Visas.

Please note that all communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in@. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

Required Experience:

Senior IC