ReStore Procurement and Logistics Coordinator

The ReStore Procurement & Logistics Coordinator serves as the main point of contact for incoming donations at Habitat for Humanity Chicagoâs ReStore. This role manages donation inquiries scheduling and donor communications to ensure a steady high-quality flow of donated goods. Reporting to the Procurement & Logistics Manager the Coordinator plays a key role in donor satisfaction operational efficiency and mission impact. The ideal candidate is detail oriented possesses a âdonor firstâ mindset adaptable in a fast-paced atmosphere and works well independently.Â

Donor Communication Donation Screening Scheduling & Tracking (60%) Manage high volumes of donor inquiries across multiple channels while operating mostly in Salesforce. Educating donors about ReStoreâs donation procedures and guidelines. This includes but is not limited to scheduling and coordinating donation pick-ups in alignment with operational policies and goals maintaining accurate donor records and ensuring smooth communication among staff drivers and donors.ÂAdditionally this requires generating reports on donor activity and key metrics to support strategic planning and awareness efforts.ÂÂ

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Brand Ambassador and Operations Support (30%) Support ReStore leadership by fostering strong stakeholder relationships driving staff development and promoting donations and sales to advance Habitat Chicagoâs mission. This involves collaborating across teams communicating ReStoreâs impact to the public and stepping into procurement leadership when needed. The position also ensures a safe productive organized work environment and leverages technology to track and improve operations. Additional responsibilities include coordinating donation events assisting loading donations on ReStore trucks potential box truck and cargo van driving to pick up donations providing feedback for continuous improvement and ad hoc tasks assigned by leadership.Â

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e-Commerce Support and Coordination (10%) Manage ReStoreâs online sales platforms ensuring accurate product listings pricing and inventory updates to maximize visibility and revenue. Collaborate across multiple store locations to source photograph and describe donated items maintaining brand consistency and quality standards. This also involves reporting and tracking performance metrics optimizing listings based on data insights and providing excellent customer service to online buyers.Â

ïTeamwork Contribute to organizational health through collaborative leadership integrity and a team-first mindset. This involves active participation in events engaging with staff core volunteers and program participants and offering creative input to improve operations. The position also supports setup management and networking efforts to strengthen team cohesion and mission impact.Â

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Professional growth and skill development: Actively participates in cross-functional collaborations adapts to evolving business needs and takes on new challenges and tasks by contributing to special projects and initiatives as needed.ÂÂÂ

Required Knowledge Skills & AbilitiesÂ

• Strong interpersonal written and verbal communication skillsÂ
• Detail-oriented with excellent data entry and organizational abilitiesÂ
• Salesforce experience preferredÂ
• Adaptable proactive and calm under pressureÂ
• Familiarity with Chicago neighborhoods and street routesÂ
• Proficiency in Microsoft OfficeÂ
• Ability to work independently and collaboratively.Â
• Authorized to work permanently in the U.S.Â
• Ability to manage confidential information with discretion and tact.ÂÂ

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Weâd love it if you had these qualifications but theyâre not dealbreakers.Â

• Bilingual in English and SpanishÂ
• Bachelorâs degreeÂ
• Experience with scheduling logistics or customer serviceÂ
• Familiarity with furniture construction materials home goods or interior designÂ
• Box truck driving experience or willingness to learnÂ
• Personal volunteer experienceÂ

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Even if you donât meet all the qualifications listed we encourage you to apply if this is a role that gets you excited. Let us know what you bring to the table that we may be overlooking.Â

$20.15-$22.50 depending on experience 30 vacation/sick/personal days per year. 90% employer paid health insurance; access to dental vision life and 401k plans.Â