AC Manila Virtual Concierge Senior Manager

Industry/Sector

Specialism

Management Level

Job Description & Summary

Growing as a strategic advisor you leverage your influence expertise and network to deliver quality results. You motivate and coach others coming together to solve complex problems. As you increase in autonomy you apply sound judgment recognising when to take action and when to escalate. You are expected to solve through complexity ask thoughtful questions and clearly communicate how things fit together. Your ability to develop and sustain high performing diverse and inclusive teams and your commitment to excellence contributes to the success of our Firm.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients share alternative perspectives and act on client feedback.
• Direct the team through complexity demonstrating composure through ambiguous challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs) you step into a pivotal role focused on actively supporting various Acceleration Center services from Advisory to Assurance Tax and Business our innovative hubs youll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. Youll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Services team you will provide administrative support to PwC employees while driving new digital ways of working. As a Senior Manager you will work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. This role presents an opportunity to enhance your skills and collaborate with diverse professionals across different locations making a significant impact on client service.

Responsibilities

- Provide thorough administrative support to teams

- Drive the implementation of digital work processes

- Collaborate with diverse professionals to address business challenges

- Solve complex issues from strategy through execution

- Enhance operational effectiveness and client service

- Foster a supportive and inclusive team environment

- Develop innovative solutions to improve workflows

- Mentor team members to build skills and capabilities

What You Must Have

- Bachelors Degree

- Minimum of 10 years of experience

- Oral and written proficiency in English required

What Sets You Apart

- Proven leadership in managing large teams

- Demonstrating a customer service-oriented mindset

- Excelling in digital skills and technology utilization

- Navigating complex cross-border team dynamics

- Influencing stakeholders to meet firmwide requirements

- Managing projects from concept to implementation

- Fostering a culture of continuous improvement

- Action-oriented with a focus on problem-solving

Travel Requirements

Job Posting End Date