Acceleration Center Business & Supply Chain Operations (BSCO) HCP Engagement Specialist HCP Admin Associate
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
AssociateJob Description & Summary
At PwC our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.As a risk management generalist at PwC you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Driven by curiosity you are a reliable contributing member of a our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Responsibilities may include but are not limited to:
General engagement support:Answer questions and conduct outreach to business owner/stakeholdersor HCPsas needed as it relates to HCP/HCOonboarding activity requestscontractingtravel requirementsinvoicingand payments
Contracting:
Facilitateoffline HCP/HCO contract execution between HCP/HCO and internal signor
Reviewcontractredline requeststo adhere toestablishedstandardsand escalate to Legal for review
Conduct outreach to follow up with business owners and/or HCP/HCO for outstanding contracts
Facilitate contract amendment requests by liaising with business owners and HCP/HCOs as necessary
Travel & Logistics:
Address complex HCP/HCO scenarios as it relates to activities contracts travel or payments
FacilitateHCP travelrequest submission
Communicate HCP travel arrangements to business owners and HCPs
Post engagementsupport:
Support the reconciliationandrecordation ofHCP logistic expenses in system of recordincluding:
Collecting and reconciling activity invoices in system of record;
Review and categorize invoice items by spend type and HCP participation;
Supportthe transition of engagement to post-engagement team members and addressquestionsrelated toHCP payments ortransfer of value data
Other:
Learn and supportadoption of automations andtoolsrelated toHCPHCOorPatientengagement
Manage deliverables on or ahead of deadlines and reporting any issues/risks beforehand
Any other responsibility that flows naturally and logically to this role
Skills:
Strong understanding of HCP engagement complianceand regulatory environment bothdomestically and internationally preferably experience withobtaining country or institutional authorizations as applicable.
Significant customer service experience with ability to consistently deliver white glove serviceto customers
Strong professional communication skills
Ability to logically and critically evaluate HCP HCO and Patient engagement and follow process steps applyresearch skillstoidentifyissues and solution challenges for resolution
Experiencewithcontractingusing templates and supporting redline requests
Familiarity withadvanced Excel HCP engagement software and CRMs
Strong English languagespokenreading comprehension and writing skills
Self-directed team player with ability to work in a fast-paced environment with attention to detail and astrong emphasis on qualityaccuracyand accountability.
Travel Requirements
Up to 20%Job Posting End Date
Required Experience:
IC
Key Skills
- Procurement
- Lawson
- SAP
- Supply Chain Experience
- SAP APO
- SAP Supply Chain Management
- Production Planning
- SAP ERP
- ERP Systems
- Logistics
- Manufacturing
- MRP
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
