Customer Support Specialist with Danish
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Job Location:
Monthly Salary:
Posted on:
06-11-2025
Vacancies:
1 Vacancy
Job Summary
Join a global leader in the streaming and entertainment industry supporting customers across Europe
As a Danish-speaking Customer Support Specialist youll be part of a passionate international team helping users with their subscriptions payments and technical issues while adding value and creating amazing customer experiences
Location: Warsaw Poland (on-site)
Employment Type: Full-time
Industry: Customer Service / Streaming & Entertainment
Languages: Danish (C1) English (B2)
Compensation: 11000 PLN gross/month relocation package
Your Responsibilities
Provide top-quality customer support for a leading streaming platform
Handle inquiries related to contracts billing and technical issues
Assist both B2B and B2C clients as first and second-line support
Conduct outbound calls for administrative tasks such as feedback collection or payment reminders
Offer additional services and value to existing customers
Engage in upselling opportunities with interested clients after resolving their main issue
Your Profile
Fluent in Danish (C1) and proficient in English (B2)
Excellent communication and problem-solving skills
Service-minded empathetic and customer-focused
Basic understanding of administrative and technical processes
Flexible to work 5 days/week in rotating shifts
(MonFri: 8:0020:00 Weekends: 10:0020:00)
Whats on Offer
Attractive salary: 11000 PLN gross/month
Relocation package: flight 7 nights in a hotel
Work from a modern office in the heart of Warsaw
Comprehensive training to ensure your success
Career growth opportunities within an international company
Join a vibrant multicultural team
Access to language classes and development programs
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Key Skills
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About Company
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.馃殌 Join Our Network! We鈥檙e always open to welc ... View more
