Product Manager (Subscriptions)

Build the Future of Wellbeing

Do Your Lifes Best Work

If modern wellbeing were redesigned from scratch it wouldnt live in a GPs office or a cluttered supplement aisle. It would be digital-first beautifully curated and powered by data that actually helps you feel your best.

Thats what were building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the worlds most effective products across EAT MOVE MIND and SLEEP and were just getting started.

We combine culture-shaping storytelling cutting-edge health tech (like our new blood testing platform Healf Zone) and a best-in-class product experience to help people build rituals that work.

Backed by investors behind Soho House Alo Yoga Cult Beauty and Innocent were scaling fast and redefining how the world shops and lives well.

About Us

At Healf were not just a company were a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others Healf is built on grit determination and a shared understanding of the power of wellbeing.

Our culture is grounded in The Healf Standardfive principles that define how we work and win:

We Work Harder Than Anyone Else: Building something that improves lives takes long hours grit and sacrifice but we thrive on it. We all feel energised by what were building.

Never Settle: We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something cant be done.

Obsession Over Talent: Talent alone isnt enoughrelentless curiosity and a drive to grow set us apart.

The Healf Lifestyle: We live what we preachour personal commitment to wellbeing fuels our professional productivity.

Stronger Together: Everyone owns their lane but we run as a unit.

With Healf Zone on the horizon were entering the next phase of our journey: closing the loop on health with personalised preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something thats not only extraordinary but a first of its kind.

The Role

Were looking for a Product Manager Subscriptions to own and scale Healfs subscription product across web and app.

Youll lead the end-to-end experience from acquisition and onboarding to engagement renewal and retention working cross-functionally with design engineering and data to drive performance across key metrics like retention churn AOV and LTV.

Youll combine customer insight experimentation and commercial acumen to make subscriptions a cornerstone of Healfs growth model designing experiences that make healthy habits easier to build maintain and love.

This is a pivotal role for someone who thrives in fast-moving cross-functional environments and has experience scaling subscriptions for eCommerce DTC or consumer apps.

Where Youll Make An Impact

Own the end-to-end subscription experience including onboarding management upgrades renewals and cancellations.

Develop and execute the subscription strategy balancing customer experience with commercial growth.

Partner with Design and Engineering to ship high-quality high-impact features that improve retention and satisfaction.

Collaborate with Growth and CRM teams to align lifecycle campaigns pricing and promotions.

Identify friction points across the subscription journey and lead structured experiments to improve CVR AOV and LTV.

Use data and user feedback to shape priorities from UX optimisations to pricing and bundling strategies.

Partner with the Product Analyst to measure performance define success metrics and evaluate impact.

Work closely with Ops and Customer Support to ensure subscription changes (pauses skips renewals) are seamless operationally.

Contribute to the broader Healf product roadmap ensuring subscriptions integrate smoothly across app web and Healf Zone.

What Youll Bring

35 years of experience in product management ideally with direct ownership of subscriptions or recurring-revenue products.

Proven success scaling subscription models in eCommerce DTC consumer apps or retail.

Strong understanding of subscription economics retention churn AOV and LTV optimisation.

Experience designing and shipping UX improvements that drive measurable business outcomes.

Analytical and data-driven confident using tools like PostHog GA4 or SQL for self-serve insights.

Strong communicator and collaborator able to align diverse teams around a clear roadmap.

Passion for health wellness and helping people build habits that improve their everyday lives.

Why Join Healf

Do your lifes best work: Build something that matters with a team that moves fast and aims high

Surround yourself with A talent: Youll work with high-performers who care deeply and raise the standard every day

Be a builder: This isnt a cog-in-the-machine role. Youll help shape our voice culture and growth

Wellbeing is the lifestyle: From office yoga to Healf Zone insights everything we do is rooted in our pillars: EAT MOVE MIND SLEEP

Premium Wellhub Membership: Unlimited entry to 1000s of gym yoga & fitness studios.

Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.

Nest Pension: Secure your future with our pension contributions.

Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.

Team Connection: Annual company-wide retreat to recharge and bond.