ICT Coordinator (Researcher)

ITviec is Vietnams leading IT job platform with the vision to Excite the IT in Vietnam by Great Hiring. We are expanding our services by launching a new Recruitment Consulting domain aiming to deliver high-level consultative hiring solutions for IT talents and employers.

As the ICT Coordinator you are the primary Data Research and Market Analysis Expert powering all high-level recruitment operations. You are not merely a supporter but the Talent Data Pipeline Builder for the Executive Search team.

Your core mission is to lead data and information gathering activities. You will delve deep into the market building a strategic data pipeline of high-potential talent and clients. Your purpose is to ensure our consultants are consistently equipped with precise timely information to make optimal recruitment and business decisions.

Subsequently you are secondarily responsible for Data Integrity and System Operations ensuring all acquired information is meticulously processed formatted and integrated into the CRM. You are the data provider an indispensable force in translating market information into successful recruitment actions.

Key Responsibilities

This role is divided into three critical areas each focused on elevating the efficiency and strategic capability of the Recruitment Consulting team.

Data Intelligence & Strategic Acquisition

• Strategic Sourcing Pipeline: Develop and maintain a proactive search system to identify high-potential candidates providing accurate contact information matching strategic job requirements.

• Client Lead Asset Creation: Conduct targeted market research to identify businesses/clients that may require high-touch recruitment consulting services.

• Actionable Data Preparation: Collect cleanse and aggregate candidate and client contact data into strategically valuable lists ready for consultants to convert into business opportunities.

Talent Data Integrity System Management & Quality Assurance

• Talent Document Standardization & Asset Creation: Receive raw CVs execute a strict quality control process (spelling layout structure check) and format them according to ITviecs highest standards transforming them into professional precise talent assets.

• Strategic Storage System Optimization: Enter standardized CVs into the CRM/ATS system performing intelligent classification tagging and assignment to maximize future data searchability and utilization.

• Strategic CRM Hygiene Maintenance: Manage the CRM/ATS system ensuring data is always up-to-date and accurate to support decision-making and guideline-compliant ownership transfers.

• Data Supply Chain Protection: Monitor and oversee handovers to prevent lead/candidate attrition (drop) ensuring continuous operational flow.

• Process Enablement: Understand internal sales/process guidelines to guide and ensure consultants adhere to established operational standards.

Opportunity Curation & Employer Branding Support

• Market Outreach Platform Management: Ensure the posting of critical job opportunities on is executed professionally and timely.

• Brand Representation: Ensure job post content is accurate attractive and reflects the highest brand standards of ITviec.

Job Requirements (Must)

• Education: Bachelors degree above

• Experience: Minimum 2 years of experience in admin support for recruitment sales consulting support internal admin roles or executive search

• Skill Set & Attributes:

  • Proficient in CRM/ATS and data management tools (Excel/Google Sheets). Requires accurate data entry/cleansing.

  • Proven research/information gathering skills for strategic data acquisition.

  • Strong writing/document editing skills with meticulous attention to detail.

  • Business English communication (spoken & written)

  • Requires Logical & systematic thinking and strong adherence to guidelines.

Job Requirements (Nice to Have)

• Experience:

  • Preferably has experience or familiarity with the recruitment / headhunting environment especially in IT recruitment

  • Market research experience for Talent Mapping in executive search firms

• Personal Attributes:

  • Good internal communication skills; a supportive and cooperative mindset when working with consultants recruitment & sales teams.

  • Resilient under workload pressure; capable of handling many tasks simultaneously.

  • Self-driven & independent in work; able to take initiative without needing step-by-step instructions.

Benefits

We have a fun straight talk action oriented and transparent culture. We call our employees VIPs because each of our people is a Very Important Person.

Our benefits for VIPs:

• 13th month salary

• Attractive paid leave every year

• Salary increase twice per year: April & October

• Yearly health check-up

• Hybrid working model: 1 day to work from home per week

• Shorter working hours: 8:30 AM - 5:00 PM (1:30 hour for lunch)

• Laptop provided

• Quarterly team building budget

• Yearly company trip (inside & outside Vietnam)

• Gifts on special occasions: Mid-autumn Christmas Tet holiday

• Lunch allowance; Free fruits snacks & parking fee

• Full insurances regarding to Labor law

• Special gifts for Old-timers (VIPs works over 5 years)

• Soft skills training & career coaching

• Growth-focused environment