Head of Operations (100)
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Job Location:
Zürich - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
06-11-2025
Vacancies:
1 Vacancy
Job Summary
Lucky Punch is a global fitness and hospitality franchise with studios in Zurich Copenhagen and Dubai. As we enter our next phase of expansion we are looking for a Head of Operations to deliver on-time studio openings ensure operational excellence at existing locations and lead process optimization.
Tasks
Your responsibilities
- Drive operational excellence by creating and implementing clear practical playbooks and global standards to support scalable growth
- Oversee and support studio managers to ensure smooth daily operations and consistent brand quality and safety standards across all locations
- Manage performance through regular reviews data tracking and continuous improvement initiatives
- Lead the opening of new studios from planning to launch providing training and tools to ensure successful execution
KPI
- Achieved global revenue and EBITDA objectives
- Delivered all new studio openings on time and within budget
- Employee satisfaction regarding processes is at least 80%
Requirements
Hard Skills:
- Minimum of 5 years experience in multi-country operations management preferably within fitness hospitality retail or franchise industries
- Prior startup and scale-up experience
- Experience in leading multicultural distributed teams.
- Strong people management and leadership capabilities
- Excellent communication and interpersonal skills
- Strong project management skills to get stuff done
Soft Skills
- Driven
- Pragmatic
- Can-do mentality
- Fluent in English
- Willing to travel frequently
- Passion for the fitness industry
Benefits
- Competitive market salary with additional performance-based bonuses tied to your KPIs
- Opportunities for international travel to Lucky Punch flagship locations
- International career growth opportunities
- Flexible work schedule including remote
- Being part of the vibrant and supportive Lucky Punch community and culture
- Working closely with the global and local management team
Please send us your CV
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
Lucky Punch Boxing is a global lifestyle gym franchise that combines high-energy boxing workouts with community-driven fitness experiences.
