Intern – In-App Experience & CRM
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Intern In-App Experience & CRM
Location: Bengaluru (Hybrid)
Experience: 01 Year
About the Role
At Smytten we aim to make every app interaction seamless and engaging. Were looking for a creative and data-driven intern to support our E-commerce team in managing in-app content and CRM (Customer Relationship Management) campaigns.
Youll help design engaging app layouts run push/email/WhatsApp campaigns and analyze user behavior to improve the overall experience.
Key Responsibilities
In-App Merchandising & Experience
Update homepages categories and product collections.
Ensure proper tagging visuals and content hygiene.
Work with design and marketing teams to maintain brand tone.
Track performance (clicks engagement conversions) and suggest improvements.
CRM Execution
Assist in executing push email and WhatsApp campaigns.
Coordinate with teams for timely creatives and copies.
Maintain campaign calendars and pull basic performance reports.
Support in linking CRM and in-app content for better engagement.
What Were Looking For
Fresher or recent graduate with interest in E-commerce Marketing or CRM.
Creative with an eye for detail and comfort with data.
Proficient in Excel/Google Sheets and basic CMS tools.
Organized proactive and eager to learn.
Bonus Skills
Familiarity with tools like MoEngage WebEngage or CleverTap.
Understanding of metrics like CTR open rate and conversions.
Why Join Smytten
Youll learn how to curate engaging app experiences run impactful CRM campaigns and understand how users interact with e-commerce platforms directly contributing to Smyttens growth and user delight.
Required Skills:
crm executionctre-commercecampaignsengagein-app performanceonline merchandisingmerchandisingdatawebengagecrmapp
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
