Patient Access Associate 2
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Job Location:
Gainesville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
06-11-2025
Vacancies:
1 Vacancy
Job Summary
Inova Gainesville Family Medicine is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday Friday 8-hour shift between 8:00 am 5:00 pm
Inova is consistently ranked a national healthcare leader in safety quality and patient experience.We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
- Committed to Team Member Health:offering medical dental and vision coverage and a robust team member wellness program.
- Retirement:Inova matches the first 5% of eligible contributions starting on your first day.
- Tuition and Student Loan Assistance:offeringup to $5250 per year in education assistance and up to $10000 for student loans.
- Mental Health Support:offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.
- Work/Life Balance:offeringpaid time off and paid parental leave.
Patient Access Associate 2 Job Responsibilities:
- Expresses sincere concern and empathy when dealing with customer complaints.
- Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
- Communicates scheduling changes to patients staff physicians and patient representatives in a timely and professional manner.
- Identifies and communicates payroll authorization and referral requirements to patients.
- Explains insurance benefits and patient liability by using appropriate communication methods/styles.
- Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives if necessary.
- Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.
- Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed.
Minimum Qualifications:
- Education:High School Diploma or GED
- Experience: 1 year of healthcare patient access experience or 1 year of experience in healthcare revenue cycle (Bachelors degree in lieu of experience).
- Certification:None
Required Experience:
IC
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
Open 365 days GoHealth Urgent Care makes it easy to get the quality on-demand care you need. Offering a wide range of services from X-Rays to COVID-19 Testing. Save your spot or walk-in today!
