Single-Family Portfolio Servicing Analytics & Liquidations Senior Director

At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Are you someone who thrives on driving measurable impact Do you want your work to directly influence servicing strategy reduce financial losses and improve outcomes for homeowners Join us and help shape the future of mortgage servicingbecause theres #MoreAtFreddieMac!

Our Impact:

Single-Family Servicing is responsible for outcomes related to collection of mortgage payments due; loss mitigation programs that provide opportunities for distressed borrowers to stay in their homes; and asset disposition for the $3T Single-Family portfolio. We set strategic servicing initiatives to provide technology products and programs that help Servicers effectively and efficiently service Freddie Mac loans. We manage strong relationships with our Servicers to support their performance and compliance with Freddie Mac requirements. We provide servicing portfolio analytics to inform our business decisions including analytics related to Servicer performance.

Your Impact:

Leading a team of 20 employees you will bring management and expertise related to the following:

• Liquidation Strategy Manage strategies and outcomes to reduce credit losses for Freddie Mac. Partner with servicing operations teams to execute and adjust liquidation strategies.

• Servicer Performance Analysis Manage the servicer default management assessment process. Provide insights to servicing performance managers and management on servicer performance. Work with operations and technology teams to improve data collection and performance analysis. Create routine and ad hoc analysis.

• Servicing Policy Analysis Evaluate servicing policy proposals making recommendations to improve Freddie Mac economics. This includes Loss Mitigation analysis where optimization can easily improve pre-tax annual net income by $100M and more.

• Natural Disaster Analytics and Monitoring Actively track natural disaster events. Evaluate exposure to Freddie Mac portfolio. Provide insight and reporting to management and policy makers. Monitor longer term impacts.

• Servicing Model Business Owner (MBO) Design requirements and work with modelers to build Single-Family servicing related models to support the business objectives as needed. Examples include reserve pricing models distressed property valuation.

Qualifications:

15 years related professional experience

8 years people management experience

College Degree or equivalent experience; advanced studies/degree preferred

Proven ability to develop and execute strategies that reduce financial loss and improve operational outcomes

Strong analytical skills with experience in performance assessment policy evaluation and data-driven decision-making

Familiarity with Single-Family default cost management.

Excellent communication and stakeholder management skills

Experience with natural disaster impact analysis and portfolio exposure monitoring is a plus

Keys to Success in this Role:

Strong people leadership skills

Thorough understanding of mortgage servicing

Ability to translate complex data into actionable insights that drive servicing performance

Proactive approach to identifying and resolving servicer performance gaps

Strong collaboration skills to work effectively across teams and with external partners

Comfort with ambiguity and ability to manage multiple high-impact initiatives simultaneously

Commitment to continuous improvement and delivering measurable business value

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender race color religion national origin age marital status veteran status sexual orientation gender identity/expression physical and mental disability pregnancy ethnicity genetic information or any other protected categories under applicable federal state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.