Desktop Support Engineer L2
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
WE RE HIRING AS A DESKTOP SUPPORT ENGINEER L2 AT Worcester United Kingdom!
Excis is a global IT support leader globally driven by innovation and collaboration. Were looking for a proactive Desktop Support Engineer L1 to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a supportive family-like environment where youll look forward to coming to work every day.
- Client in 190 countries
- 6000 Engineers
- 200 Enterprise Clients
We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first.
Start your journey with Excis and grow with us!
What Youll Do:
- Diagnose repair and upgrade IT hardware and software issues on-site including reading error codes swapping hardware and tracing faults using diagnostic tools.
- Manage IT inventory by overseeing ordering stock control and maintaining accurate records of all incoming and outgoing equipment.
- Prepare and deliver regular reports on IT stock status failure trends and overall inventory performance while assisting other support teams as required.
Why Join Us
At Excis your work matters. Youll be part of a dynamic hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career Apply now to join Excis in Japan and be at the forefront of IT support excellence!
Requirements
What You Need:
- Only UK citiznes can apply for the job.
- 2 - 4 years of hands-on IT hardware repair and support experience with certifications such as CompTIA A or equivalent professional experience.
- Strong technical knowledge of Windows OSX iOS and Android operating systems as well as Microsoft Office and antivirus tools.
- Proven ability to perform warranty repairs for HP Dell and Lenovo devices including part replacement and defective part management.
- Excellent communication and customer service skills with fluency in English and the ability to handle multiple priorities independently.
- Attention to detail problem-solving mindset and readiness to travel or work staggered shifts as required.
Required Skills:
IT troubleshooting
Company Industry
IT Services and IT Consulting
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
