Warranty Clerk
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Job Location:
Muhlenberg County, KY - USA
Yearly Salary:
$ 81960 - 94200
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
The Warranty Clerk plays a critical role within the insurance industry by ensuring the accurate processing tracking and management of warranty claims and documentation. This position is essential in maintaining compliance enhancing customer satisfaction and supporting operational efficiency across the claims lifecycle. The Warranty Clerk serves as a key liaison between policyholders claims adjusters service providers and internal departments ensuring that warranty-related claims are processed promptly and accurately. With a strong focus on detail organization and adherence to regulatory standards the Warranty Clerk helps uphold the integrity of the insurance portfolio and supports the companys commitment to reliable timely claim resolution. This role is ideal for a meticulous professional with a passion for precision customer service and process optimization within a fast-paced insurance environment.
Responsibilities:
- Process and verify warranty claims according to company policies and regulatory guidelines
- Maintain accurate and up-to-date records of warranty claims including documentation status updates and correspondence
- Coordinate with claims adjusters service providers and vendors to gather required information and resolve claim discrepancies
- Conduct quality checks on claim submissions to ensure completeness compliance and consistency
- Monitor claim timelines and escalate delays or issues to appropriate departments promptly
- Generate reports on warranty claim volumes resolution times and trends for management review
- Assist in the onboarding and training of new team members on warranty processing procedures
- Ensure adherence to data privacy and security protocols when handling sensitive customer and claims information
- Collaborate with the underwriting and product teams to identify recurring warranty issues and recommend process improvements
Requirements
Benefits
Life Insurance
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Employee Wellness and 401k plans
Required Skills:
Knowledge of office management systems and procedures Working knowledge of office equipment like printers and fax machines Proficiency in MS Office (MS Excel and MS PowerPoint in particular) Excellent time management skills and the ability to prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills
Company Industry
Non-profit Organizations
Key Skills
- Fiscal Management
- Flooring Installation
- Customer Service
- Algebra
- Computer Skills
- Construction Experience
- Dealership Experience
- Conflict Management
- Computer Literacy
- Customer relationship management
- Geometry
- QA/QC
