Concessions Manager | Full-Time | Hippodrome

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Concessions Manager is responsible for overseeing all food and beverage operations at the Hippodrome Theatre ensuring a seamless high-quality guest experience while meeting financial and operational goals. This role leads all aspects of concessions bar service and event-related hospitality focusing on staff management inventory control guest satisfaction and compliance with Spectrum Catering and Concessions standards.

This role pays an annual salary of $60000-$70000 and is bonus eligible

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until December 31 2025.

Operations & Leadership

• Oversee daily concessions and bar operations ensuring efficiency cleanliness and compliance with health and safety standards.
• Lead train and motivate a team of supervisors bartenders and concession staff to deliver exceptional service.
• Work closely with event managers and venue partners to plan and execute successful events.
• Ensure consistency in product quality portion control and presentation.

Financial Performance

• Develop and manage budgets sales goals and cost controls.
• Oversee cash handling procedures point-of-sale operations and accurate financial reporting.
• Monitor inventory levels conduct regular counts and manage purchasing to minimize waste and loss.
• Analyze sales reports to identify trends and opportunities for growth.

Guest Experience

• Maintain Spectrums high standards of customer service and hospitality.
• Handle guest feedback professionally and efficiently ensuring prompt resolution of issues.
• Support venue partnerships and community engagement initiatives that enhance the guest experience.

Compliance & Safety

• Ensure all operations comply with local and state food safety and alcohol regulations.
• Maintain accurate and up-to-date records related to licensing training and compliance.
• Foster a safe work environment and adhere to company safety protocols.

• 3-5 years of progressive experience in concessions hospitality or large-scale food & beverage operations.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Proven experience in budgeting financial reporting and cost control.
• Excellent communication organizational and problem-solving abilities.
• ServSafe and TABC (or equivalent alcohol certification) required.
• Ability to work nights weekends and holidays as dictated by event schedules.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.