Roles and Responsibilities
Reports to Service Director and communicate closely with PS Customer Service Director CPMs TFAs and Project Management Group for maintaining project consistency through ITO to OTR phase.
To manage outage/ Value Pack events schedule planning and execution.
Working with CPMs for NU warranty execution.
Produce customer management & planning including outage planning-TFA craft tooling pre/post outage meetings and cost estimation.
Project Management (Outage VPs) including on job cost tracking productivity/ P6 implementation and manage execution risk/FMEA.
Drive review and improvement of On Time Delivery Outage Cost & Productivity. Update and maintain CDSi file control manhour cost and pacing.
Support ITO & CPMs for project quotation including work scope site condition check preliminary safety and risk analysis to identify potential issues or obstacles and to minimize cost impact for site execution.
Organize outage readiness review ensuring proper execution document are prepared (QCP Field Procedures EHS others) prepare event report and conduct post outage review.
Supports sourcing and RFQ for internal/external suppliers needs for the project project scheduling detail execution planning safety and risk analysis logistics documentation customer meeting and local regulation compliance.
To build execution database to improve productivity for future project.
Working with web systems applications such as EV/FV Field Services Portal etc. for proper planning and forecasting on labor tooling vendor management.
Coordinate the technical communications between customer engineering staff and GE Engineering and
assist expediting engineering supports.
Be on site during the emergency situations and investigate/escalate site issues.
Respond to forced outages for quick response time and necessary resources to restore the site unit to operating conditions in a timely manner.
Conduct technical communication to customer staff on unit operations and maintenances new technology and new products.
Provide supports to China engineering station program including data collections & analysis of unit operations generating unit operations report communications with GE M&D center etc.
Qualifications Required:
Bachelor of Science in Engineering or equivalent
5 years of experience with turbine installation maintenance or manufacturing/repairing processes
PC proficiency web applications including advanced Excel skills
Able to interface effectively with all levels of the organization and external customers
Demonstrated verbal and written communication skills
Good knowledge of GE gas/steam turbines and generators
Desired Characteristics
Strong organization and project management skills
Ability to rationalize data to determine underlying business process it represents
Prior experience working with cross-functional teams to develop solutions is preferred
Knowledge of Contractual Services business and OTR
Demonstrated experience planning and conducting meetings with external customers
Strong document control skills
Six Sigma training is preferred
Sound business and financial understanding
Field Services experience is preferred
Strong oral and written communication skills
Strong interpersonal and leadership skills
Relocation Assistance Provided: Yes
Required Experience:
Manager
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