Janitorial Operations Manager

Overview

With offices across the country A&A services a diverse portfolio of facilities including laboratory and regulated environments commercial office buildings schools hospitals government facilities industrial buildings and many more. Founded in 1973 A&A has been committed to providing clean and safe environments for building occupants supporting our pledge to always put People First.

The focus of the role is to provide day to day outstanding cleaning and maintenance service to our customers.

Con oficinas en todo el país A&A brinda servicios a una cartera diversa de instalaciones que incluyen laboratorios y entornos regulados edificios de oficinas comerciales escuelas hospitales instalaciones gubernamentales edificios industriales y muchos más. Fundada en 1973 A&A se ha comprometido a proporcionar entornos limpios y seguros para los ocupantes de los edificios respaldando nuestro compromiso de poner siempre a las personas primero.

El objetivo del puesto es proporcionar día a día un excelente servicio de limpieza y mantenimiento a nuestros clientes.

Job Skills / Requirements

SUMMARY

RESPONSIBILITIES

Team Management

Recruit for open positions in designated territory and train all new hires

Manage On-Site Supervisors and service employees by

o providing ongoing guidance training and feedback

o setting goals and oversee all Company standards are met

Proactively identify performance issues and provide immediate feedback

o work closely with Human Resources to assess and determine best course of action

o assist with union relations issues regarding grievances and possible labor negotiations as necessary

Control all time-off requests by planning approving and scheduling yearly vacation needs and monitoring PTO limits

Perform progressive disciplinary steps according to the SEIU 6 Master Business Agreement

Maintain safety and health regulations at all client sites

Business Operations

Lead on-going efforts for process improvement to enhance productivity and increase

efficiencies while sustaining high level of quality

Implement cost reduction profit enhancing strategies

Manage and report on periodic and special ad-hoc projects

Direct and execute new customer/contract start-up operations; identify start-up team

develop action plans implement services in a timely and cost-effective basis

Continually assess financial performance of accounts/contracts identify problem areas

implement plan to address concerns

Financially manage and ensure account profit and productivity goals are met

Introduce new products and/or services

Identify ongoing financial and operational efficiencies

Customer Relations

Present account contract bids and proposals; discuss issues follow-up with changes and

implement contract/services on a timely basis

Schedule and conduct weekly visits to all customer/site locations; walk through facility

identify and discuss problems issues and solutions; develop action plan to address;

provide feedback to region and/or project managers

Leverage relationships and build new business opportunities

Proactively manage all service requests periodical work walk-throughs and all

additional issues through web-based work order system

Administration

Participate in the planning and budgeting process; identify opportunities for expansion

growth and financial improvements

Function as communication coordinator and liaison between customer corporate and field organizations

Perform payroll functions by submitting approved work hours and distributing checks

Facilitate on-boarding for all new hires and forward paperwork to Human Resources

Report all employee changes in a timely manner to ensure cost control and legal

requirements are met

Travel

Valid drivers license required

Estimate 10% - overnight travel may be required.

Drive company vehicle an average of 50 miles a day to travel from site to site for

daily/weekly/monthly visits to customer/site locations.

Expected to adhere to the companys driver policies and procedures.

QUALIFICATIONS

Two to three years experience in a management role

Additional Information / Benefits

Benefits: Medical Insurance Dental Insurance Paid Vacation Paid Sick Days